Overall Rating Silver
Overall Score 46.07
Liaison Akrivi Papadaki
Submission Date April 30, 2020

STARS v2.2

George Brown College
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Nancy Hood
Vice President
Human Resources and Organizational Development
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

he previous employee satisfaction survey has been evolved to measure employee engagement which not only looks at an employees overall satisfaction with their work environment but also their level of commitment to provide discretionary effort which connects to productivity and results. The survey asks questions related to Student Focus, Resources and Support, Feedback and Recognition, Communication and Career Development.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

The institution looks at what the employees say and put in place action plans, both at a college level, and at an institutional level to address the feedback. For example, employees indicated deep dissatisfaction with how technology enables their work. The College made a significant investment in assessing needs, and fixing issues.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.