Overall Rating Silver - expired
Overall Score 54.08
Liaison Andrew McMahan
Submission Date June 24, 2015
Executive Letter Download

STARS v2.0

Central Carolina Community College
EN-13: Community Stakeholder Engagement

Status Score Responsible Party
Complete 2.00 / 2.00 Linda Scuiletti
Coordinator, Institutional Effectiveness & Research
Institutional Effectiveness
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Has the institution adopted a framework for community stakeholder engagement in governance, strategy and operations?:

A brief description of the policies and procedures that ensure community stakeholder engagement is applied systematically and regularly across the institution’s activities:

Central Carolina’s newly adopted strategic plan, “Learning First,” emphasizes community and economic

development through collaboration with community stakeholders. The Mission, Vision, Values, Goals,

and selected Objectives all emphasize the importance of this collaboration. The college’s mission is truly

fulfilled only within this context.

The Stewardship value in our strategic plan states that “We honor the trust placed in us by the

community, and are accountable for the efficient and effective use of the resources entrusted to us.”

The Community value states that “We commit to active and integral partnerships within the

communities we serve, and are dedicated to maintaining positive relationships among our own

community of faculty, staff, and students.” And the Communication value states that “We commit to

effective, open and proactive communication among faculty, staff, students, and the external

community of which we are an integral part.”

A brief description of how the institution identifies and engages community stakeholders, including any vulnerable or underrepresented groups:

In the strategic planning process we engaged all external stakeholders in the same manner and did not make a special outreach to underrepresented groups. We have a number of services we offer at the college to help underrepresented groups and of course a non-discrimination policy in admissions and for employment. We do reach out to serve them but have not done so specifically in our formal planning process.

List of identified community stakeholders:

 County commissioners, three counties

 City government officials and staff, multiple cities/towns in our service area

 State senators and representatives

 Community non-profit agencies

 Chambers of commerce, three counties

 Economic development corporations, three counties

 Local employers

 Business/industry representatives

 Law enforcement agencies

 University partner representatives

 Students living off-campus

A brief description of successful community stakeholder engagement outcomes from the previous three years:

As an example of this collaboration, the development of the strategic plan itself included extensive input

during the Environmental Scan/Needs Analysis phase from community stakeholders, including

government officials, community agencies, industry partners/employers, parents, alumni, trustees,

university representatives, Foundation Board members, chambers of commerce, economic

development corporations, and community members at large. Additional feedback on the draft plan

was again solicited from select community members, including trustees, Foundation board members,

and representatives of local industry/employers. This process resulted in a very proactive, forward

thinking plan aimed at maximizing the college’s effectiveness in serving our community.

Central Carolina’s recent success in obtaining bond funding for capital improvements serves as another

successful example of this collaboration. Throughout the process of identifying needs, planning capital

projects, and organizing the bond information, senior college administrators met frequently with local

and state government officials from all three counties in our service areas. The result was a plan that all

official government entities were proud to support, and nearly 70% of local taxpayers voted to fund.

The website URL where information about the institution’s community stakeholder engagement framework and activities is available:
Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.