Overall Rating Silver
Overall Score 59.37
Liaison Benjamin Newton
Submission Date March 3, 2020

STARS v2.2

Central Community College
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.59 / 1.00
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Employee engagement was assessed through questions using a 5-point Likert scale
1=Strongly Disagree to 5=Strongly Agree
Mean scores for each item were calculated
For questions relating to specific areas needing improvement vs. level of satisfaction, questions were added to seek the causes/ sources of challenge by multiple-response and open-ended questions
No average calculation was generated for these questions

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

Based on the results weaknesses are identified and addressed by strategic plan goals and by internal departments.

Website URL where information about the employee satisfaction and engagement evaluation is available:

Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.