|Submission Date||Feb. 3, 2015|
Kankakee Community College
PA-10: Assessing Employee Satisfaction
Dean, Environmental and Institutional Sustainability
Environmental and Institutional Sustainability
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Annually KCC evaluates employee satisfaction with a third-party survey which measures among other things job satisfaction, learning and advancement opportunities, and work culture and work/life balance. KCC's Director of Human Resources and the President;'s Cabinet address issues raised by the evaluation.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
For example in assessing "There are effective lines of communication between departments" while KCC's satisfaction is higher than the comparison colleges, the President's Cabinet made this one of its priorities to address and several strategies were used to address this perception, which has improved over the last three years.
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.