Overall Rating Silver - expired
Overall Score 49.94
Liaison Jane Stewart
Submission Date March 3, 2017
Executive Letter Download

STARS v2.1

Washington and Lee University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.52 / 1.00 Anne Remington
Work/Life Coordinator
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
A survey was distributed to all employees in a combination of an online and paper format in order to provide a highly accessible format. Ten custom questions were added in order to assesss improvement in specific areas of the University. Results were shared with all employees in a Town Hall format by the University Leadership and the University Committee on Inclusiveness and Campus Climate (UCICC).

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The University Committee on Inclusiveness and Campus Climate (UCICC) is presented with the data. UCICC reports to the President and is charged to provide guidance to the President and other members of the university as we build a supportive, inclusive and diverse community and create a climate open and welcoming to persons from diverse backgrounds. Data is also used by supervisors and department heads to respond to feedback provided by the reports. A special team within the Human Resources Department is working to develop specialized training programs that target specific groups identified through the campus climate survey.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.