Overall Rating Silver
Overall Score 59.36
Liaison Laura Minchella
Submission Date July 30, 2021

STARS v2.2

University of Sydney
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.63 / 1.00 Zoe Morrison
Strategy Advisor
Strategy Office
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Was based on a core set of questions drawn from the Voice Engagement Survey, streamlined to reduce completion time and to align with typical question set used by other Go8 Universities

• Comprised a total of:
• 61 rating scale questions
• 4 open-ended questions
• 10 demographic questions

Was “live” for 3 weeks:
• Officially open Monday 25th March to Friday 5th April with a follow up period of Monday 8th April to Sunday 14th April
• Achieved a response rate of 63% (compared to 56% in 2016, 63% Go8 average) based on completions of 5103 online surveys from a targeted population of 8163
• Had a margin of error for the overall sample of 0.8%

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

Issues raised in our engagement surveys have resulted in action incorporated into our institutional strategies and action such as a professional staff development and training program after feedback that professional staff lacked access to professional development opportunities. Another example is the University's childcare strategy, established after staff feedback linked to a lack of affordable childcare arrangements and support when returning to work after maternity leave. This commitment was included in the 2016-2020 institution-wide strategy. The institution-wide strategy also contains actions on bullying and harassment and increased diversity and inclusion as a direct response to the staff engagement survey.

Website URL where information about the employee satisfaction and engagement evaluation is available:

Additional documentation to support the submission:
Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.