Overall Rating Gold - expired
Overall Score 68.46
Liaison Francis Mitalo
Submission Date April 21, 2016
Executive Letter Download

STARS v2.0

University of California, Riverside
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.20 / 1.00 Delphine Faugeroux
Senior Science Advisor
Office of Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

In Spring 2015, Towers Watson sent surveys to 791 randomly selected non-represented career staff via email. Of those 408 responded. There were 33 questions asked in the categories of
- Working Relationships
-Organizational Change
-Performance Management
-Career Development

This was the 2nd administration of the same survey tool. The 1st was in 2012. The next administration is planned for 2017.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The survey is jointly sponsored by UC Human Resources and the Council of UC Staff Assemblies (CUCSA).
At the Riverside campus, HR & CUCSA have identified the most significant drivers of satisfaction, and have an action plan to address each of the critical issues.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.