|Submission Date||April 5, 2019|
PA-12: Assessing Employee Satisfaction
|0.50 / 1.00|
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The Open University has done an anual questionaire for the evaluation of the staff satisfaction : 2015 and 2017 regarding only the administrative staff; 2016 regarding only the teachers.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The satisfaction evaluation procedure has been implemented according the implementation process of the ISO 9001 quality certification that has been undertaken by the Open University so it is a norm to adress the topics raised by the evaluation in order to get the certification and its renovation.
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.