| Overall Rating | Gold |
|---|---|
| Overall Score | 70.62 |
| Liaison | Darcy Coughlan |
| Submission Date | Dec. 22, 2022 |
Coastal Carolina University
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Darcy
Coughlan Associate Director Sustain Coastal |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
In Fall 2022, CCU's Staff Senate conducted an anonymous staff engagement survey. This survey was sent electronically, and paper copies were made available upon request. 901 staff members were invited to participate and over half responded. Attached is a copy of the survey that was sent out.
The generalized survey results were made available to the campus community via the staff senate webpage (CCU login required). The results will be used by the Staff Senate and other committees/functional groups across campus to inspire action.
Survey results: https://www.coastal.edu/staffsenate/meetingsandminutes/
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Additionally, Ombuds Services offered by Coastal Carolina University comprise a Faculty Ombuds Office and a Staff and Student Ombuds Office. Each ombuds office provides dispute resolution services and serves as an information and communication resource, an informal mediation resource and a source of recommendations for positive institutional change for Coastal Carolina University. Each ombuds operates as an impartial, independent, informal and confidential resource available for any CCU faculty or staff member to help facilitate options for equitable and civil resolutions to work-related questions, issues, concerns and conflicts.
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.