Overall Rating Silver
Overall Score 60.66
Liaison Enid Cardinal
Submission Date March 30, 2018
Executive Letter Download

STARS v2.1

Rochester Institute of Technology
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Enid Cardinal
Senior Sustainability Advisor to the President
Office of the President
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

A university-wide employee satisfaction survey is conducted every two – three years that replicates a set of core questions each time. To ensure confidentiality, the Chronical of Higher Education's "Great Colleges to Work For" survey, is administered by Modern Think LLC, a consulting firm. The consulting firm provides 1) data results at the university, college/division, and department levels, 2) results from previous years to track progress, 3) normative and best-in-class data for benchmarking and goal-setting purposes, and 4) an online action planning tool for supervisors.

The most recent survey was conducted in 2015 and sent out to 100% of employees. There was a 55% response rate: 61% of staff, 40% of faculty. More information about the survey instrument and methodology used can be found here: https://www.chroniclegreatcolleges.com/methodology/


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The survey results are shared with all governing bodies on campus and department specific findings are shared with department heads. An Unconscious Bias Task force was established in 2015: https://www.rit.edu/academicaffairs/sites/rit.edu.academicaffairs/files/memos/UB%20Task%20Force%20Final%20Report%206%201%202016.pdf A suggestion program was also developed in response to previous employee feedback: https://www.rit.edu/president/suggestions/.


The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.