Overall Rating Bronze
Overall Score 42.24
Liaison Tyler Leary
Submission Date April 5, 2024

STARS v2.2

MGH Institute of Health Professions
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Sarah Welch
Director of Human Resources
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The Institutes contracts with MondernThink a 3rd party administrator of the survey. Respondents are asked to answer 75 questions across multiple categories including but not limited to Confidence in Senior Leadership, Diversity, Inclusion & Belonging, Job Satisfaction & Support, Mission & Pride, and Supervisor/Department Chair Effectiveness. Individual respondent data is not reported to maintain confidentiality. The most recent survey was done in 2021 and received a 74% response rate.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Survey data is reported across the entire Institute as well as at the local department/program level. Survey data is presented at an Institute-wide town hall in presentation format to display results and themes of positive and negative feedback. Department leaders hold meetings with their areas to discuss results and form action plans to address areas for improvement. Survey results also inform Institute-wide plans to address issues.

Website URL where information about the employee satisfaction and engagement evaluation is available:
---

Additional documentation to support the submission:
---

Data source(s) and notes about the submission:
100% of all full-time and part-time employees are administered this survey.

100% of all full-time and part-time employees are administered this survey.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.