| Overall Rating | Silver |
|---|---|
| Overall Score | 63.74 |
| Liaison | Lacey Raak |
| Submission Date | Feb. 18, 2023 |
California State University, Monterey Bay
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Nizhoni
Chow-Garcia Director of Inclusive Excellence Office of Inclusive Excellence and Sustainability |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The campus administered a comprehensive climate survey to all staff, faculty and students in Spring 2022. Results of the survey are held by the Office of Inclusive Excellence and Sustainability.
34% faculty response rate
33% staff response rate
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Survey Instrument (quantitative)
Developed by the Higher Education Research Institute (HERI) at UCLA
Last implemented in 2015 and 2016 (results here); most recently conducted Spring 2022
Updated to include COVID-19 questions
Based on research that indicates optimizing diversity and inclusion can improve student retention and success for ALL students
Survey Information:
Diverse Learning Environments Survey (students)
HERI Staff Climate Survey
HERI Faculty Survey
Focus Groups (qualitative)
Partnership with Hamai Consulting and Academic Senate JEDI
15 focus groups conducted in order to explore the unique experiences of the following groups:
Students- Black/African American, LGBTQ+, parents/caregivers, Latinx, SDR, UROC, general
Staff- early/mid-career MPP, non managerial
Faculty- Lecturers, Early-career tenure-track faculty
Staff/Faculty- Black/African American, LGBTQ+, Latinx, general
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
Contact Nizhoni Chow-Garcia
Contact Nizhoni Chow-Garcia
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.