Yale University
Tier2-2: Employee Training Opportunities

Below are 4 examples of cultural competence trainings offered through Yale's Organizational Development and Learning Center. Taylor Cox: Exploring Diversity Issues (Intensive Session) Diversity of staff continues to be an essential success factor for all organizations. A diversified staff improves customer service, creativity, outreach, and many other aspects of organizational life. This intensive session will further explore Mr. Cox's models and processes for creating a multicultural organization presented in the morning lecture. This talk is intended for those who want to learn more, in detail, about how to design and implement organizational change to create competency for diversity inclusion. This event is co-sponsored with the Yale School of Management. Supporting your LGBTQ-identified child The past few decades have brought tremendous social and cultural change that offer new opportunities for lesbian, gay, bisexual, transgender and queer people such as marriage and broad acceptance in many communities. On the other hand, homosexuality is still a lightning rod issue in the political and religious realms. Once your child has “come out” to you, how can you best show your support as they navigate a world that may be unfamiliar to you. This workshop will discuss the challenges faced by LGBTQ people in their teens and twenties, and offer suggestions for ways parents and other family members can reach out and offer valuable support. Latino Networking Group Annual Spring Networking Social Join us for social networking: mix, mingle, and make new connections with the Yale Latino community. Featuring musical entertainment and delicious food from local New Haven restaurants, at La Casa, Latino Cultural Center, 301 Crown Street, New Haven. *PLEASE REGISTER ON SITE* Intercultural Communication at a University: Strategies and Recommendations for Service Providers This overview workshop offers evidence-driven knowledge, strategies, and recommendations for effective intercultural communication for service providers. It covers three main aspects of intercultural communication between non-native and native English speakers that pose challenges: accent, language, and culture. Given the international and multicultural orientation of Yale University, service providers in various departments (e.g., healthcare, libraries, student services, human resources) often interact with individuals from various cultural and linguistic backgrounds. However, a mastery of intercultural communication skills is not intuitive; we do not have innate systems developed to interact successfully with people from other cultural groups. Even people with considerable experience often struggle with knowing what works and what does not. This workshop provides the foundation for effective intercultural communication based on scientific findings and will help both native and non-native English speakers interact more successfully with people from various cultural and linguistic backgrounds.