Overall Rating Silver - expired
Overall Score 56.90
Liaison Paul Mathisen
Submission Date April 16, 2015
Executive Letter Download

STARS v2.0

Worcester Polytechnic Institute
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 John Orr
Professor
Liberal Arts & Computer Engineering
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Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

WPI participates in the Chronicle of Higher Education's Great Colleges to Work For survey, which asks employees to evaluate the work environment, pay, benefits, and other policies.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The HR Advisory Group was formed as a direct result of the survey. The survey identified a number of areas where the university could be doing a better job at making WPI a greater place to work. The HR Advisory Group initially worked on prioritizing areas of need, and then on initiating projects that would help to make improvements in these areas. Three examples that resulted from this initiative include the Woman's Advisory Group, Spot Awards, and a re-working of the performance appraisal process.


The year the employee satisfaction and engagement evaluation was last administered:
2,013

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.