Overall Rating Silver - expired
Overall Score 52.06
Liaison Casey Meehan
Submission Date June 15, 2017
Executive Letter Download

STARS v2.0

Western Technical College
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00
"---" indicates that no data was submitted for this field

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Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

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The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

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A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Western uses the Noel Levitz survey. This survey is distributed every two years online for employees to complete. The survey was taken from the Ruffalo Noel Levitz website. The link can be found below: https://www.ruffalonl.com/campus-organizational-planning/higher-education-fundraising-market-research/college-employee-satisfaction-survey

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A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The Human Resources department takes the satisfaction survey results and address any areas any sections which need attention. From here the issues are sent to the appropriate departments so further action may be taken in improving the workplace for employees.

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The year the employee satisfaction and engagement evaluation was last administered:
2,015

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The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
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