Overall Rating Silver
Overall Score 53.79
Liaison Leslie North
Submission Date March 5, 2020

STARS v2.2

Western Kentucky University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Leslie North
Director of Sustainability
Geography and Geology
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

An employee satisfaction survey is distributed to every WKU staff and faculty employee, annually, since 2007. The intent of the surveys are to measure feelings regarding specific facets of the job, as well as overall job satisfaction and workplace morale. The faculty survey also collects feedback administrators of the University. The survey is distributed digitally via email, with multiple emails sent to encourage participation in the survey by all members of the university faculty/staff team. The results are synthesized and reported back to all faculty and staff.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

Faculty/Staff Senate uses the report to develop resolutions to address concerns raised in the survey. Such resolutions have been related to policies designed to better achieve a work/life balance for faculty/staff, raise wages, and improve participation by faculty and staff in university governance.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.