| Overall Rating | Bronze - expired |
|---|---|
| Overall Score | 36.91 |
| Liaison | Bradley Flamm |
| Submission Date | March 30, 2018 |
| Executive Letter | Download |
West Chester University of Pennsylvania
PA-12: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
0.25 / 1.00 |
Will
Hendel Graduate Assistant Geography and Planning |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Using 3rd party anonymous survey which includes 60 survey statements and 18 benefit satisfaction questions on a 5 point satisfaction scale. Survey dimensions include: Collaboration; Communication; Compensation, Benefits & Work/Life; Facilities Faculty, Administration & Staff Relations; Job Satisfaction/Support –Policies, Resources and Efficiency; Pride; Professional Development; Respect & Appreciation; Senior Leadership; Shared Governance; and Teaching Environment.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Senior Administration reviews the overall results and breakdowns by constituency (Faculty, staff, Administration, Coaches, etc.) and determines appropriate action.
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
Scott Sherman, WCU Director of Organizational Development (ssherman@wcupa.edu).
Data is "complete". Descriptions need to be reviewed before submission.
Scott Sherman, WCU Director of Organizational Development (ssherman@wcupa.edu).
Data is "complete". Descriptions need to be reviewed before submission.
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.