|Liaison||Dedee DeLongpre Johnston|
|Submission Date||June 3, 2015|
Wake Forest University
PA-10: Assessing Employee Satisfaction
Chief Human Resources Officer
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
A staff satisfaction survey was conducted in 2009. A committee of faculty and staff designed the structure of the tool and the methodology for its administration. A third party administered and compiled the results of the survey and presented the results to senior leadership. The overall university results were presented to all faculty and staff in a series of Open Forum meetings and departmental results were given to each individual department. University senior leadership identified strategic priorities based on the survey results and departments worked with their staff to create action plans to improve the work climate in their respective areas. A separate faculty survey is completed every year (HERI survey) to review faculty satisfaction and is coordinated and communicated by the Provost office.
In 2015, we are reviewing the process for a new employee engagement survey.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Wake Forest University plans to administer an employee engagement survey during the next academic year (2015-2016).