Overall Rating Silver - expired
Overall Score 56.88
Liaison Dedee DeLongpre Johnston
Submission Date June 3, 2015
Executive Letter Download

STARS v2.0

Wake Forest University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.00 / 1.00 Carmen Canales
Chief Human Resources Officer
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

A staff satisfaction survey was conducted in 2009. A committee of faculty and staff designed the structure of the tool and the methodology for its administration. A third party administered and compiled the results of the survey and presented the results to senior leadership. The overall university results were presented to all faculty and staff in a series of Open Forum meetings and departmental results were given to each individual department. University senior leadership identified strategic priorities based on the survey results and departments worked with their staff to create action plans to improve the work climate in their respective areas. A separate faculty survey is completed every year (HERI survey) to review faculty satisfaction and is coordinated and communicated by the Provost office.

In 2015, we are reviewing the process for a new employee engagement survey.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

Data source(s) and notes about the submission:

Wake Forest University plans to administer an employee engagement survey during the next academic year (2015-2016).

Wake Forest University plans to administer an employee engagement survey during the next academic year (2015-2016).

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.