Overall Rating Gold
Overall Score 73.17
Liaison Emily Vollmer
Submission Date May 16, 2024

STARS v2.2

Virginia Tech
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Curtis Mabry
Executive Director – Consulting and Strategic Initiatives
Division of Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Virginia Tech is committed to creating and supporting a workplace climate that fosters inclusion and diversity, and allows all students and employees to be productive and engaged members of our campus communities. The university uses climate surveys to gauge employee perceptions about our climate, diversity, inclusion, leadership, work environment, and job satisfaction.

VT has completed a climate survey every 2 years since 2008 with the last survey completed in 2021. We use this information as well as information gathered at a college and VP area level on an as needed basis to evaluate employee engagement.

In our last Climate Survey (2021), 26% of our employees responded to the survey which was a sufficient, representative sample to extrapolate results for all employees.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Each time we conduct the survey, we share the results widely.
(1) Human Resources, along with the Vice Provost for Academic Affairs, meets with senior management to discuss findings for their administrative and academic units; (2) university-wide results are shared with the broader university community; and (3) the Chief Human Resource Officer makes presentations and facilitates discussions with various university groups, including faculty and staff governance committees.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
Approximately 3,267 employees responded to the 2021 survey, a rate of 26 percent. Survey results reveal that the overall campus climate is positive, that employees are familiar with Principles of Community and our InclusiveVT commitment and believe they have a positive impact, and that employees are satisfied with their job and the people with whom they work. The survey reveals opportunities as well such as helping employees understand how to get help if they feel they are treated unfairly or inequitably, improving work-life balance support, and helping employees on how to advance their career at Virginia Tech.

The full 2021 Climate Survey report is available here: https://www.hr.vt.edu/content/dam/hr_vt_edu/hiring-and-employee-transactions/hr-reporting-analytics/climate-survey-reports/2021climate_survey_report.pdf

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.