Overall Rating Gold
Overall Score 71.94
Liaison Dennis Cochrane
Submission Date Dec. 19, 2017
Executive Letter Download

STARS v2.1

Virginia Tech
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Kirk Wehner
Director of Total Compensation
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

VT has completed a climate survey every 2 years since 2008 with the last survey completed in 2015. We use this information as well as information gathered at a college and VP area level on an as needed basis to evaluation employee engagement.

In our last Climate Survey (2015), 40% of our employees responded to the survey which was a sufficient sample to extrapolate results for all employees.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Each time we conduct the survey, we share the results widely. (1) Human Resources, along with the Vice Provost for Academic Affairs, meets with senior management to discuss findings for their administrative and academic units; (2) university-wide results are shared with the broader university community; and (3) the Chief Human Resource Officer makes presentations and facilitates discussions with various university groups, including faculty and staff governance committees.

For 2017 we are looking at breaking out the survey into different sections (e.g. diversity, compensation, etc) to further enhance our ability to accurately capture the degree of employee satisfaction.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.