|Submission Date||March 19, 2013|
PAE-12: Employee Satisfaction Evaluation
Associate Vice President
Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
A brief description of the institution’s methodology for evaluating employee satisfaction:
In 2009, Human Resources engaged the Virginia Tech Center for Survey Research to develop and administer the university’s employee climate survey to 5,449 administrative and professional faculty, research faculty, and staff employees. Teaching faculty were not surveyed because they had been recently surveyed in 2008. The survey included approximately 80 questions covering seven categories: resources, diversity, principles of community, communication, co-workers, leadership, and supervision. The survey results were shared widely: (1) Human Resources met with senior management to discuss findings for their administrative and academic units; (2) university-wide results were reported to the broader university community; and (3) the Chief Human Resource Officer made presentations and facilitated discussions with various university groups, including faculty and staff governance committees.
The survey process was repeated in the 2011-12 academic year and included all salaried staff, administrative/professional, research, and instructional faculty. The survey included 81 questions that asked about various aspects of the work climate: resources, diversity, the Virginia Tech Principles of Community, communications, co-workers, leadership, supervision, and job satisfaction.
The response rate in 2011 was 46%, with 3,211 employees responding. Two free form comment sections were included and approximately 1,300 comments were received.
For the full results of the 2011 Virginia Tech Employee Climate Survey and comparisons between the 2009 and 2011 results, please see the link provided below.
The year the employee satisfaction evaluation was last administered:
The website URL where information about the institution’s employee satisfaction evaluation process is available:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.