| Overall Rating | Gold |
|---|---|
| Overall Score | 65.54 |
| Liaison | C Jane Hagen |
| Submission Date | Sept. 3, 2024 |
Virginia Commonwealth University
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
C Jane
Hagen Sustainability Data Analyst Sustainability |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
VCU Universe consists of two parts: the VCU Organizational Culture and Climate Survey (OCCS) and Climatext. Both work in unison to provide a snapshot of VCU’s campus climate and culture but more importantly, provide feedback to the Division for Inclusive Excellence so that it can formulate a strategy and recommendation to the president for how to deploy resources around campus to address its needs around diversity and inclusion.
The OCCS is a multi-index scoring tool to monitor and record institutional as well as unit-level progress toward diversity and inclusion goals. It is administered once every 18 months to VCU’s faculty and staff within its 24 major business units, or MBUs, that comprise of both administrative and academic units. The OCCS collects survey data from across the MBUs and produces four distinct but interrelated indices. These indices produce a score for each of the MBUs and are ranked among their peers based on how they score. The rankings and indices are collected, made publicly available on the campus culture and climate dashboard that is hosted on the division’s website.
One of these indices is the Engagement Index which is a combined score of the following measures:
Intrinsic Work Experience: Faculty and / or staff share feelings of motivation and competency regarding roles in the workplace.
Leaders Lead: Faculty and / or staff perceive integrity among leadership.
Supervisor's Support: Faculty and / or staff's interpersonal relationships with supervisor includes trust, respect and support.
URL: https://inclusive.vcu.edu/dashboard/
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Combined, the OCCS and Climatext provide a wealth of data and feedback. The campus culture and climate dashboard will inform MBUs of their standing within their peers in respect to prioritizing diversity and inclusion. More importantly, the dashboard serves as a diagnostic tool, identifying opportunities to either maintain or improve their diversity, inclusion and equity standing. Climatext provides feedback to the division and aids in formulating a response to proactively maintain or adjust campus culture and climate.
The overall expectation is that through interventions - including campus resources for students and professional development, education and training for faculty and staff - there will be notable or significant, positive increases in favorable perceptions of campus climate and culture year-over-year.
VCU reflects this in their strategic plan Quest 2028 theme, Diversity Driving Excellence, where success is directly measured by year over year "positive percent change in biennium culture and climate survey results in diversity, inclusion, engagement and performance indices"
Strategic Plan URL: https://quest.vcu.edu/media/quest/pdf/bovdocument.pdf
Optional Fields
Additional documentation to support the submission:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.