Overall Rating Silver
Overall Score 55.86
Liaison Albert Motel
Submission Date Sept. 16, 2021

STARS v2.2

Villanova University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Liesel Schwarz
Sustainability Manager
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The Community Climate Survey is administered anonymously every 5 to 6 years to all employees (100% surveyed). The most recent survey was administered in Fall 2017.

Our community climate survey has a section on employee Satisfaction specifically asks about ones satisfaction with their job, supervisor, salary, benefits, work load, skills, and responsibility, among others. In other sections of the Community Climate Survey there are questions about satisfaction with communications and decision-making.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

In the aggregate, the most recent community climate survey results have been incorporated into the new strategic plan, along with a number of other community outreach data points. The results have been published through the President’s website. Most recently, these data have been used the University’s Middle States accreditation process as the various committees prepare the University’s self‐study.
Each senior leader is also provided a report for their respective organizations and they in turn meet with their directors to review and identify areas of strength and areas of concern that need improvement, which includes focus on employee satisfaction as reported through the community climate survey.

Website URL where information about the employee satisfaction and engagement evaluation is available:

Additional documentation to support the submission:

Every three years Villanova participates in the national Higher Education Research Institute (HERI) Faculty Survey. This survey is administered anonymously by HERI and data and comparative reports are provided to the University. The survey is administered to all full-time faculty and includes a section on satisfaction. Results inform strategic planning and accreditation. Data are also summarized and reported by college for use by College/School Deans.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.