Overall Rating Silver - expired
Overall Score 55.91
Liaison Allie McAllister
Submission Date Nov. 25, 2014
Executive Letter Download

STARS v2.0

Villanova University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Liesel Schwarz
Sustainability Manager
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Once every 5 years a campus climate survey is sent out to all faculty and staff. The surveys are done on paper so as to ensure privacy of response. The campus climate survey has seven sections: communication, decision making, leadership, sense of community, diversity, satisfaction, and trust & respect. Although, many of these sections have some relation to employee satisfaction, the 'satisfaction' category specifically asks about ones satisfaction with their job, supervisor, salary, benefits, work load, skills, and responsibility, among others.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Once the survey has been completed, reports are sent to all department heads, as well as the President to review and address issues that arise. After the last survey in 2011, the president addressed employee dissatisfaction with Christmas break, summer hours, child care assistance, public transportation benefits, communication with his office and the development of a staff council to provide regular feed back on staff issues and concerns.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.