University of Wisconsin-Whitewater
PA-12: Assessing Employee Satisfaction

GREAT COLLEGES TO WORK FOR http://www.uww.edu/irp/university-data/university-wide-surveys/employeesurveys/greatcolleges UW-Whitewater is participating in The Chronicle of Higher Education's Great Colleges to Work For 2018 survey this Spring. The survey collects information from a random sample of UW-Whitewater employees about their experiences working for the insitution. In this survey, respondents are asked to share their perceptions about UW-Whitewater related to several aspects of employment, including: job satisfaction teaching environment professional development compensation, benefits, and work/life balance shared governance communication and collaboration UW-W is one of many institutions of higher education participating in this survey. The Chronicle of Higher Education will highlight those institutions with the highest levels of employee satisfaction across ten recognition categories in their July publication. The 2018 Great Colleges to Work For survey opens on March 12 and closes on April 13, 2018. A random sample of 600 full-time campus employees have been invited to participate in the survey. If you receive an invitation to participate, please note that participation in this survey is completely voluntary. All responses to the survey will be kept confidential and the data collected will be reported back to UW-Whitewater in the aggregate. While employees have no obligation to participate, all perspectives on our campus are welcome. HERI FACULTY SURVEY http://www.uww.edu/irp/university-data/university-wide-surveys/employeesurveys/herifaculty Developed and administered by the Cooperative Institutional Research Program (CIRP) out of the University of California – Los Angeles (UCLA), the Higher Education Research Institute (HERI) Faculty Survey has been designed to provide institutions with information pertaining to the faculty experience. According to the HERI website: “[The survey] includes topics such as pedagogical practices, faculty goals and expectations for students, research and service activities, sources of stress and satisfaction, and the connection between learning in the classroom and practices in the local and global community.” Universities that choose to participate in this web-based survey, which is administered every three years, pay a survey administration fee. HERI provides participants with comprehensive information about the faculty experience at participating institutions. This information can be used to identify and address issues that may contribute to student success. UW-Whitewater faculty participated in the HERI Faculty Survey in Spring 2017. EXIT INTERVIEWS The satisfaction survey is completely confidential, but an exit interview is utilized for all individuals leaving employment at UW-Whitewater. HR sends out the link to the exit interview with all resignation and retirement letters (so all university staff personnel who leave) and the choice is up to the individual to complete this.

GREAT COLLEGES TO WORK FOR All participating institutions receive three free reports as part of The Chronicle Great Colleges Program. Reports are collected by Institutional Research and Planning and reported to appropriate Administration-level positions and committees for discussion and possible action. - Overall Survey Results - Overall Survey Results by Job Category - Higher Education Workplace Trend Summary There are also additional reports and services available to utilize the data to make campus decisions: https://www.chroniclegreatcolleges.com/additional-reports/ - Aspirational Peer Benchmark ScoreCard - Benefits Satisfaction Benchmark Report - Employee Comments Report - Job Category Benchmark Spreadsheet - Minority Aggregate Benchmark Report - Overall Benchmark ScoreCard - Recognition Category ScoreCard - Response Distribution Report - Response Distribution Benchmark Report - Special Anniversary Report - Year-to-Year ScoreCard Phone Consultation: Partner with a workplace expert via a 60-minute teleconference to review your Survey Results and/or Benchmark Data. We will summarize and synthesize your particular strengths and opportunities and make recommendations for action planning. Webinar Presentation: Take advantage of a virtual 2-hour presentation providing an overview of your survey results presented by a ModernThink workplace expert. We will examine strengths and weaknesses and share best practices and recommendations on how best to act on the feedback from your community. Onsite Presentation (1/2 Day): For more impact and learning opportunities, we can present your data in-person featuring a PowerPoint presentation focused on strengths and weaknesses and recommendations for next steps. We will also provide best practice examples and other benchmarks from your peers. This half-day, interactive session will give your team deeper insight and a sharper focus on how to drive meaningful change EXIT INTERVIEWS The current mechanism is to have the UW-Whitewater HR Manager (or Director) initiate contact with the submitter for investigation into any issues raised that she feels requires follow-up. Typically, the issues reported on the exit interview include interpersonal conflict, pay, and advancement opportunities. Any issues regarding supervisor conduct are addressed directly with the supervisor as appropriate. Decisions on pay and advancement are often results of UW System policy.

Additional press releases of past Top Workplace awards: http://www.uww.edu/news/archive/2011-05-top-100-workplaces http://www.uww.edu/news/archive/2012-05-top-workplace http://www.uww.edu/news/archive/2013-05-top-workplace http://www.uww.edu/news/archive/2014-06-top-workplace https://www.uww.edu/news/archive/2015-06-top-workplace https://www.uww.edu/news/archive/2016-04-top-workplace Additional information about the program: http://www.topworkplaces.com/frontend.php/regional-list/company/jsonline/university-of-wiscon http://www.workplacedynamics.com/