Overall Rating Silver
Overall Score 63.21
Liaison Mark Klapatch-Mathias
Submission Date June 30, 2021

STARS v2.2

University of Wisconsin-River Falls
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
1.00 / 1.00 Beth Schommer
Executive Assistant to the Chancellor
Chancellor's Office
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

UWRF has evaluated employee satisfaction and engagement through a variety of means over the past three years. Just over three years ago (February 2021), UWRF employees completed a campus wide survey. While this was beyond three years ago, there were several follow up actions that allowed for additional feedback. Specifically, there were a series of focus groups with an external facilitator. Employee Satisfaction and engagement was a key component. Employee groups were represented at the focus groups through a representative sample. Specifically, thee were multiple focus groups and each group required a representative sample from all employee groups.

UWRF Shared Governance Groups have also solicited feedback from employees through opportunities to provide anonymous feedback. Some areas of focus include employee satisfaction with the employee onboarding process, the role of the Human Resources Office, and support for employees.

UWRF has been going through a process to determine the new strategic plan for the university. Employees have had the opportunity to evaluate what they like about UWRF and what they would like to see improved. This was done through in person focus groups, town halls, and surveys that were all available to all employees.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

Increased awareness of concerns resulted in resolutions supporting sustainability and mental health sustainability resolutions from shared governance.

A new onboarding process has been proposed and is currently under review.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.