Overall Rating Silver
Overall Score 53.92
Liaison Mat Thijssen
Submission Date Oct. 26, 2021

STARS v2.2

University of Waterloo
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Mat Thijssen
Sustainability Manager
Sustainability Office
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

A campus wide Employee Engagement Survey was conducted in May, 2019.
The survey was conducted via an online survey tool and was administered by an external consulting firm. 100% of all Regular and Temporary employees (with a contract of 1 year or greater) were invited to participate in the anonymous survey.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

Prior to the start of the pandemic, several town halls were held with employees to discuss the results. Additional initiatives are planned once staff fully return to campus. Feedback has been incorporated into the University’s 5 year strategic plan.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.