Overall Rating Gold
Overall Score 77.18
Liaison Claudia Frere-Anderson
Submission Date Oct. 12, 2018
Executive Letter Download

STARS v2.1

University of Washington, Seattle
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Mindy Kornberg
Vice President
Human Resources
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The University of Washington conducts employee satisfaction and engagement surveys periodically, but more frequently within individual departments and operational units. For example, UW-IT measures employee satisfaction annually through an anonymous survey that asks staff to rank factors that make an exemplary organization. Another specific example is the work of our Transforming Administration Project (TAP) which continues our improvement efforts to bring the University's often siloed administrative units together to work as one university administration, with a common vision, a culture of service, and a commitment to continuous improvement. Part of the survey includes measuring employee satisfaction.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The Transforming Administration Project (TAP) coordinates a campus wide survey every other year to know and understand the needs of our campus partners across all three of our campuses. The survey was launched in 2017.

More on the survey can be found at link below:
https://tap.uw.edu/tap-admin-survey


The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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The UW was named on the Chronicle of Higher Education's 2018 'Great Colleges to Work For' list. This is the fifth straight year the UW has been included.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.