University of Washington, Bothell
OP-16: Commute Modal Split

Intercept surveys were conducted across campus.
In 2017, the basic survey methodology included:
- The UW provided its survey vendor, Northwest Research Group (NWRG), with a current sample of all UW faculty, staff, and students.
- NWRG drew a random sample from within each segment to achieve the desired number of completed surveys (assuming an overall response rate of 50%).
- All those sampled with an email address were sent an email from the UW inviting them to complete the survey online.
- Those with an email address that did not respond were contacted by phone.
- Phone contacts were continued until the minimum response rate (50%) was achieved.
- All those without an email address were contacted by telephone.
- Vendor completed comprehensive analysis and reporting in report.
- Additional analysis of data conducted by the UW to more accurately report figures.

The University of Washington Bothell conducts a biennial study to evaluate awareness, use of, and satisfaction with the U-PASS transportation incentive program among university staff and faculty. This CTR Survey meets the University’s reporting requirements under the Washington State Commute Trip Reduction (CTR) Law. Survey results are gatherer from staff and faculty via voluntary response through email and are used to look holistically at campus transportation programs to determine marketing success to adjust and tailor transportation marketing and communications information to give the campus community the best of what we can offer. This survey also provides us the ability to provide feedback to our partner agencies about opportunities for improvement as well as general employees perceptions about using public transit.

Please note: These staff and faculty survey results were from 2018, the most recent (non-COVID impacted) year of survey completion. Our performance year of 2019 should have seen similar results.