Overall Rating Silver - expired
Overall Score 58.64
Liaison Jessica Bilecki
Submission Date March 3, 2017
Executive Letter Download

STARS v2.0

University of the Pacific
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.58 / 1.00 Linda Buckley
Assoc Vice President Planning
Planning and Research
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Pacific conducted a campus climate survey for all students, faculty and staff for all three campuses. The campus surveys were conducted in order to understand the current climate as well as learn from the results the areas in which we need to enhance staff development and engagement.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Pacific announced the results of the campus climate survey and allowed all staff, faculty and students to view the data. After the results went live, key members of the survey spoke about the results, forums were held for each constituent group, each division had a meeting to discuss their respective division's results alongside the university's in total, and the Staff Advisory Council reached out to all constituents for feedback.

A Staff Climate Action Task Force was created and has representatives from different departments on campus. It has created some action item solutions and is currently hosting forums on all three campuses to engage with all constituents.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

2015 Campus Climate Survey completed

2015 percentage only represents Stockton's response rate - KB

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.