Overall Rating Silver
Overall Score 56.23
Liaison Jim Walker
Submission Date June 14, 2018
Executive Letter Download

STARS v2.1

University of Texas at Austin
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Adrienne Howarth-moore
Director of Human Resources
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

All non-teaching staff were provided an opportunity to respond to a professionally developed, long standing employee engagement survey administered by a third party. This was the third administration of this survey in the last five years. Most employees received an invitation via email to respond online. Employees who do not have access to computers as part of their work were invited to sessions where they could complete paper versions of the survey. The Survey assesses essential and fundamental aspects of how the organization functions, the climate, potential barriers to improvement, and internal organizational strengths. Survey results are delivered on a scale of 0 to 500. Average scores for the Survey typically fall between 325 and 375. The university score was 379. The Survey measures 14 areas that drive organizational performance and engagement. These areas include: Supervision, Team, Quality, Pay, Benefits, Physical Environment, Strategic, Diversity, Information Systems, Internal Communication, External Communication, Employee Engagement, Employee Development, and Job Satisfaction.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

An Employee Engagement Survey Steering Committee was formed with representatives nominated from each College, School, and Administrative Unit (CSU) by their Dean or Vice President. Steering Committee representatives received the survey data related to their CSU for dissemination. Members of Human Resources and the Institute for Organizational Effectiveness assist representatives with interpreting and leveraging data in their units.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

100% of staff. Faculty were not included; although a faculty member with a staff/administrative appointment did receive a survey for their staff position. 100% of staff were sent surveys.

The survey was sent to 12,232 employees. 5,450 responded for a response rate of 44.6%.

The survey results can be found here: https://hr.utexas.edu/news/employee-engagement-survey.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.