Overall Rating Silver - expired
Overall Score 55.88
Liaison Jim Walker
Submission Date April 30, 2014
Executive Letter Download

STARS v2.0

University of Texas at Austin
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.40 / 1.00 John Moore
Human Resource Services
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

We used the Survey of Employee Engagement (SEE) which is used by government entities across the state of Texas to assess the climate of the workplace. This survey was conducted by the Institute for Organizational Excellence in the College of Social Work. Noel Landuyt, PhD was responsible for the survey instrument and tabulating the results.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

To this reporter's knowledge, there has not been a uniform or institutionalized method of dealing with the results of the employee engagement survey. Particular departments may be working on addressing concerns, but there is not a general effort by the university as a whole to address the survey results.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The employee engagement survey was offered to the entire university through the Institute for Organizational Excellence. Not everyone chose to participate, and only about 38% of employees at the university were represented, particularly those in University Operations. This survey was conducted through the Institute for Organizational Excellence in the College of Social Work who would have more information about how this employee engagement survey was conducted. There is not, to this reporter's understanding, a unified mechanism to address the concerns raised from the employee engagement survey on a university level, although some work has been made departmentally to address these concerns in some areas.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.