Overall Rating Gold
Overall Score 66.31
Liaison Natalie Walker
Submission Date Aug. 9, 2021

STARS v2.2

University of Pennsylvania
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.00 / 1.00 Natalie Walker
Sustainability Manager
Penn Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Penn evaluated employee satisfaction by conducting a second University-wide staff engagement survey in February of 2017, highlighting 44 items and receiving input from the Provost, Deans and the Executive Vice President's office. The survey was conducted by a third-party, to ensured the confidentiality of individual responses. The staff engagement survey reflects staff’s satisfaction with performance drivers such as staff engagement, work environment, senior leadership, supervisor/manager, peers, career opportunities, organizational practices, and performance and recognition. Once the survey was administered the collected data was analyzed and reported to senior leaders such as the President, Provost and Executive Vice President and was shared with School/Centers leaders. Once all data was shared with the appropriate parties, action plans were developed based on specific feedback for each organization/area.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

All survey results are reported back at a summary level to the Divisions and/or Departments to share results in order for departments to develop an action plan to address opportunities highlighted in the analysis.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

The University of Pennsylvania is a major research institution, with over 3,000 degrees granted annually from twelve professional and academic schools at the Bachelor's, Master's, and Doctorate levels. Penn is committed to reducing emissions and energy use, as stated in the 2019 "Climate and Sustainability Action Plan 3.0." This submission documents Penn's efforts during the FY20 year and compares them to the FY09 baseline year which corresponds with the University's "Climate and Sustainability Action Plan 3.0." The submission relies on information related to the main, academic, West Philadelphia campus, but to more fully document efforts across the Penn system, information related to the Morris Arboretum and New Bolton Center has also been referenced and noted as outside the boundary in descriptions. The information is used to enrich examples of University efforts and is not intended to be the primary justification for credits. The responses for each of the questions and sub-questions are drawn from University materials, both internal and public documents. Each section notes the website where the information can be found.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.