Overall Rating Silver
Overall Score 62.14
Liaison Michael Lizotte
Submission Date April 9, 2023

STARS v2.2

University of North Carolina, Charlotte
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Michael Lizotte
University Sustainability Officer
Facilities Planning
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The survey is managed by the UNC System and offered to permanent and full-time employees. The 2022 UNC Engagement Survey covered 9 themes, including: Faculty and Staff Well-being; Communication and Collaboration; and Confidence in Senior Leadership. Qualitative responses were captured with two open-response questions, an example of one of them being "What would make this institution a better place to work at?"

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
UNC Charlotte's overall results are presented to the Chancellors Cabinet and divisional data is then provided to each Vice Chancellor. Results are then later communicated broadly to the campus and shared online. The UNC System expects survey results to be used as a comparator for human resource metrics such as turnover data to see if trends could be determined, and to support efforts to pursue longer-term policy and program changes, including the introduction of paid parental leave and enhancements to University benefits programs where possible.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.