|Overall Rating||Silver - expired|
|Submission Date||Sept. 18, 2016|
University of North Carolina, Charlotte
PA-10: Assessing Employee Satisfaction
|0.13 / 1.00||
University Sustainability Officer
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Facilities Management hired the UNC Charlotte Urban Institute to conduct the surveys. Invitations were sent via email to 371 employees, with a completion by 233 respondents (63%). Survey questions covered demographics, job focus, customers, teamwork, supervisiion, leadership, values, coworkers, and overall satisfaction. There were direct questions about job satisfaction, learning opportunities, advancement opportunities, work culture and work/life balance.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Facilities Management has discussed the results among its directors and instituted multiple changes based on the survey in areas of professional development and training, recognition, communications to staff, and re-organization of some units.
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available: