|Submission Date||Feb. 16, 2018|
University of Missouri
PA-12: Assessing Employee Satisfaction
|1.00 / 1.00||
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
To better understand the campus climate, the senior administration at the University of Missouri recognized the need for a comprehensive tool that would provide campus climate metrics for the experiences and perceptions of its students, faculty, and staff. During the fall 2016 semester, University of Missouri-Columbia conducted a comprehensive survey of all students, faculty, and staff to develop a better understanding of learning, living and working environment on campus.
In May 2016, members of the University of Missouri-Columbia worked with the University of Missouri System to form the Systemwide Climate Study Team (SCST). The SCST was composed of faculty, staff, and administrators across the entire University of Missouri System. Ultimately, the University of Missouri System contracted with Rankin and Associates Consulting (R&A) to conduct a campus-wide study entitled "the University of Missouri-Columbia Climate for Learning, Living and Working." Data gathered via reviews of relevant University of Missouri-Columbia literature and campus-wide survey addressing the experiences and perceptions of various constituent groups was presented to the University of Missouri-Columbia community via townhalls on September 12-13, 2017.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The community, upon receiving the report, will then come together to develop and complete two or three action items by Spring 2018.
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission: