University of Missouri
PA-10: Assessing Employee Satisfaction

After the announcement of the retirement of Chancellor Brady Deaton and the introduction of the new Chancellor R. Bowen Loftin, the MU Staff Advisory Council decided to gather information from MU staff members to present a snapshot of staff issues and concerns in face of administrative change. The Chancellor’s Diversity Office offered to facilitate a survey using questions prepared by the Staff Advisory Council. The resulting online survey was sent to staff during the month of March, 2014. The survey elicited valuable feedback about employee's feelings about the university and topics of concern to be improved upon. The Staff Advisory Council at the University of Missouri-Columbia was formed by the Chancellor in October 1978. The mission of the Council includes advising the chancellor on matters of mutual interest, and provides an appropriate and effective channel for bringing staff members’ concerns and interests to campus administration. The Council acts as a liaison for staff and administration on matters which are initiated by staff, and also on those initiated by the Council. The Council attempts to heighten awareness of contributions made by staff members to the University of Missouri, and recognizes those contributions publicly. It also serves as an information source for staff members regarding policy changes which affect them. The Council does not function as a bargaining unit or a grievance committee.

Comments were compiled based on topics within the answers for several questions. While several comments discuss the same topic, many were included in the final report as a way to express the concerns of all staff to MU Administration. Please note that there were four comments which included specific names of MU employees. Due to the nature of some of these comments, the Staff Advisory Council chose to redact the names mentioned from the copy of the survey results that will be available to the public. The complete survey results, including individual names, were included in the version of the survey presented to Chancellor Loftin and Interim Vice Chancellor Ward.

http://www.themaneater.com/stories/2014/8/27/mu-releases-faculty-satisfaction-survey-results/ http://diversity.missouri.edu/about/climate/ http://staffcouncil.missouri.edu/SURVEY.word.%20%20All_Respondents_Redacted%202014.docx 51% of Faculty participated in a faculty-only survey from August 2014 9.27% of Staff participated in a staff-only survey from March 2014