Overall Rating Silver - expired
Overall Score 58.11
Liaison R. Johnston
Submission Date March 10, 2014
Executive Letter Download

STARS v2.0

University of Missouri, Kansas City
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.25 / 1.00 R. Kaye Johnston
Sustainability Coordinator
Campus Facilities
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
25

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The University of Missouri-Kansas City wants to better understand what employees value most in their workplace and why they leave the University or transfer divisions/schools/departments.

We value your input! If you did not have the opportunity to complete the exit survey upon your departure, we are asking for your participation now.

Your honest responses to the questions are extremely important to us. Your feedback provides a means of assessing employee satisfaction and the information you provide will remain anonymous and will be used in summary form as a means to identify patterns or trends in the work environment at the University.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Employee Relations provides services to employees, managers and supervisors to create a positive work environment for everyone. We focus on promoting good management practices and workplace behaviors, positive working environments and relationships through the following services:

Performance management
Assist employees and managers with disciplinary action procedures, advising on standards, performance and development plans and developing models for employee success.
Conflict management and mediation referral
Address, investigate and handle work-related employee complaints.

UM System and UMKC policy administration
Provide policy development and interpretation of UM, UMKC and departmental policies and procedures.


The year the employee satisfaction and engagement evaluation was last administered:
2,012

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.