|Submission Date||July 17, 2019|
University of Mississippi
PA-12: Assessing Employee Satisfaction
|0.30 / 1.00||
Office of Sustainability
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Campus-wide, 100 percent of the staff members (non-faculty) are invited to participate in an employee satisfaction survey, UM Employee Feedback survey, every couple of years. Nearly 30% of the eligible staff members participated in the survey in 2018.
Additionally, by request, climate assessments are conducted and when requested. Participation is nearly 100% for each requesting department.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The results from the UM Feedback Survey are reviewed by HR leaders as well as senior university leaders. The data is formatted in a manner to identify areas of high satisfaction and lower satisfaction. The results are reported to a larger audience at our annual leadership meeting. Suggestions for improvement are collected, and if possible implemented. For complete transparency, the results for the Department Climate Assessments are presented to the entire department. The results are used to identify potential areas of improvement, including but not limited to increased communications, improved efficiency and effectiveness of processes, additional professional development and change in personnel.
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission: