Overall Rating Gold
Overall Score 83.37
Liaison Ruairi O'Mahony
Submission Date Feb. 11, 2022

STARS v2.2

University of Massachusetts Lowell
EN-13: Community Service

Status Score Responsible Party
Complete 4.53 / 5.00 Patricia Coffey
Assistant Director of Community & Cultural Affairs
University Relations
"---" indicates that no data was submitted for this field

Does the institution wish to pursue Part 1 of this credit (student participation in community service)?:

Total number of students:

Number of students engaged in community service:

Percentage of students engaged in community service:

Does the institution wish to pursue Part 2 of this credit (community service hours)?:

Total number of student community service hours contributed annually:

Number of annual community service hours contributed per student:

Does the institution have a formal program to support employee volunteering during regular work hours?:

A brief description of the institution’s program to support employee volunteering:

The faculty union contract (https://www.uml.edu/docs/MSP-CBA-7.1.17-6.30.20_tcm18-323079.pdf) indicates that the criteria for promotion and tenure include convincing evidence of excellence or strength in teaching, research and service that includes service to the community. In 2011, the Provost and college deans in collaboration with the executive board of the faculty union, developed a workload policy. “The primary goal is to ensure that all tenured faculty have an equitable total workload, which is defined as the sum of efforts in teaching, research and service.” Each college then developed policies determining expectations in these areas. For example, excerpted from the Workload Policy of the College of Health Sciences: “All members of the faculty . . . are expected to provide excellent service to University constituents: students, faculty, staff members, and community members…..Faculty members are encouraged to provide their professional expertise to professional societies, community agencies and other external organizations. Such service is recognized as an important asset to the university. Impact on workload will be assessed on an individual basis.” The College of Fine Arts, Humanities and Social Sciences is in the process of revisiting their current workload policies. There has been significant dialogue around further specifying what might be eligible for course reductions. The College is proposing to build into the system provisions that would encompass engagement activity. Currently, on a case by case basis, the dean grants course load reductions to allow faculty to work on specific types of service projects.

Does the institution track the number of employee community service hours contributed through programs it sponsors?:

Total number of employee community service hours contributed annually through programs sponsored by the institution:

Website URL where information about the institution’s community service programs is available:
Additional documentation to support the submission:

Student headcount is most recent (academic year 20-21) for full-time, undergraduate students. Student data tracked and provided by the office of Community Relations.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.