Overall Rating Gold
Overall Score 75.29
Liaison Ezra Small
Submission Date Feb. 17, 2023

STARS v2.2

University of Massachusetts Amherst
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.42 / 1.00 Ezra Small
Sustainability Manager
Physical Plant
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

UMass Amherst Campus Climate Survey 2021:
In fall 2021, all UMass Amherst students and employees were invited to participate in a Campus Climate Survey to help the university better understand the challenges of creating a respectful and inclusive campus environment. The survey was sponsored by the university’s Office of Equity and Inclusion and conducted by the Office of Academic Planning and Assessment. The survey included a set of core questions about campus climate perceptions and experiences at UMass Amherst, and items about social identity aspects.

More info on methods and results here: https://www.umass.edu/diversity/background-and-methods

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

UMass Amherst addresses employee work conditions and issues identified in efforts such as the Climate Conversations through a variety of programs, including the Dignity and Respect Campaign (https://www.umass.edu/diversity/building-community-dignity-and-respect) and Building Bridges (https://www.umass.edu/diversity/building-bridges). The Dignity and Respect Campaign includes the "Building a Respectful Workplace Climate" campaign, which includes resources from Workplace, Learning, & Development or the Ombuds Office and the "Building a Respectful Classroom Climate" campaign, which includes Center for Teaching & Development "Diversity Teaching" workshops and Lunch Talks (https://www.umass.edu/ctl/) and the Dignity and Respect in Action Podcast hosted by the Vice Chancellor for Equity & Inclusion.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

Data from https://www.umass.edu/diversity/campus-climate-survey-results and https://www.umass.edu/diversity/background-and-methods.

% calculation:
Number of staff and faculty invited to take survey: 6,973 (100%)
Number of staff and faculty who participated in survey: 2,924 (42%)

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.