| Overall Rating | Gold - expired |
|---|---|
| Overall Score | 76.93 |
| Liaison | Ezra Small |
| Submission Date | March 6, 2020 |
University of Massachusetts Amherst
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Nathanael
Schildbach Marketing Manager University Relations |
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indicates that no data was submitted for this field
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes
Percentage of employees assessed, directly or by representative sample:
100
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
In 2018, UMass Amherst held facilitated focus group sessions called Climate Conversations that engaged members of the campus (students, faculty and staff) in a discussion about how they perceive their work and school conditions and how to move the university toward its aspirational climate.
During these sessions, participants were asked to consider how the work they do supports the success of UMass Amherst, the challenges they face and how this impacts their work and their ability to contribute to this success.
All employees were invited to participate in the sessions. Additionally, participants who wanted to submit their thoughts online anonymously could also do so as an alternative to attending the focus groups. Through these two methods all of the employees were engaged in this process.
During these sessions, participants were asked to consider how the work they do supports the success of UMass Amherst, the challenges they face and how this impacts their work and their ability to contribute to this success.
All employees were invited to participate in the sessions. Additionally, participants who wanted to submit their thoughts online anonymously could also do so as an alternative to attending the focus groups. Through these two methods all of the employees were engaged in this process.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
UMass Amherst addresses employee work conditions and issues identified in efforts such as the Climate Conversations through a variety of programs, including the Dignity and Respect Campaign (https://www.umass.edu/diversity/building-community-dignity-and-respect) and Building Bridges (https://www.umass.edu/diversity/building-bridges).
Optional Fields
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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