Overall Rating Gold
Overall Score 76.93
Liaison Nathanael Schildbach
Submission Date March 6, 2020

STARS v2.2

University of Massachusetts Amherst
EN-13: Community Service

Status Score Responsible Party
Complete 2.39 / 5.00 Nathanael Schildbach
Marketing Manager
University Relations
"---" indicates that no data was submitted for this field

Does the institution wish to pursue Part 1 of this credit (student participation in community service)?:
Yes

Total number of students:
21,896

Number of students engaged in community service:
13,553.94

Percentage of students engaged in community service:
61.90

Does the institution wish to pursue Part 2 of this credit (community service hours)?:
Yes

Total number of student community service hours contributed annually:
96,045.17

Number of annual community service hours contributed per student :
4.39

Does the institution have a formal program to support employee volunteering during regular work hours?:
Yes

A brief description of the institution’s program to support employee volunteering:

The State Employees Responding as Volunteers Program (SERV) gives state
employees the opportunity to provide volunteer services to assist in the
improvement of the community at accredited non-profit organizations and public
entities (including schools). The purpose of these guidelines is to ensure the
successful administration of the SERV Program for state employees.
https://www.umass.edu/humres/sites/default/files/SERV%20Guidelines%20090911.pdf


Does the institution track the number of employee community service hours contributed through programs it sponsors?:
Yes

Total number of employee community service hours contributed annually through programs sponsored by the institution:
787.85

Website URL where information about the institution’s community service programs is available:
Additional documentation to support the submission:
---

Student headcount included only 2018-2019 undergraduates: https://www.umass.edu/oir/sites/default/files/publications/glance/FS_gla_01_2018.pdf

Data for this report was from the 2017 National Survey of Student Engagement (NSSE): https://www.umass.edu/oapa/student-experience/undergraduate-experiences-and-progress/national-survey-student-engagement-nsse
**2020 NSSE survey has not been administered yet

Data from this report was also obtained from the Office of Civic Engagement & Service-Learning: https://www.umass.edu/cesl/

Information on SERV program: https://www.umass.edu/humres/sites/default/files/SERV%20Guidelines%20090911.pdf
Institution does track community service hours contributed through SERV but it is done on paper and not entered into a database where information is readily available so contributed hours is an estimate.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.