Overall Rating Gold - expired
Overall Score 65.35
Liaison Christa Rieck
Submission Date Nov. 23, 2015
Executive Letter Download

STARS v2.0

University of Houston
EN-13: Community Stakeholder Engagement

Status Score Responsible Party
Complete 2.00 / 2.00
"---" indicates that no data was submitted for this field

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Has the institution adopted a framework for community stakeholder engagement in governance, strategy and operations?:
Yes

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A brief description of the policies and procedures that ensure community stakeholder engagement is applied systematically and regularly across the institution’s activities:
A pillar of the University of Houston's mission statement is to "identify and respond to the economic, social and cultural challenges affecting the quality of life in the city of Houston, the state of Texas and the world through its education, research and service." This pillar is actuated by UH's many community projects, partnerships, camps, and other efforts detailed in the following sections. Furthermore, The University of Houston System Office of Governmental Relations coordinates the efforts of the four UHS universities to work with elected officials, administrative agencies and community organizations to advance both the priorities of the system and the surrounding community. Emphasizing an engaged and comprehensive approach, the office focuses on establishing collaborative partnerships within the community, implementing a proactive external affairs program and maintaining mutually productive relationships with community stakeholders.

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A brief description of how the institution identifies and engages community stakeholders, including any vulnerable or underrepresented groups:
In the past, the University of Houston engaged the community at large through a "needs based" strategy. Partnering with Houston City government and even having a permanent Government Relations Office in the state capital, university representatives have served as an "ear to the ground" during house sessions and other political events to learn how to best serve their community. This strategy resulted in university community engagement occurring all over Houston and even the state. However, in recent years, the University of Houston has adopted a commitment to to serve our immediate surrounding community (7- to 8-mile radius). This radius encompasses the Greater Third Ward, an area of high poverty, mostly populated by underrepresented groups; some reports listing a 99% poverty level demographic. Given the high need for community support, UH students, faculty and staff conduct various projects and camps to help serve the community. A detailed list of these projects and their outcomes can be found in the below linked "Year in Review", an annual community service report published by the Director of Community Relations, and the article link for UH's Community Service Honor Roll.

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List of identified community stakeholders:
Alief ISD Aldine ISD Bayou Voices BOUNCE Healthy Lifestyle Program Councilman Dwight Boykins (UH alum) East End Chamber of Commerce Black Shear Elementary School Center for Houston’s Future Children at Risk City of Houston Coalition for the Homeless of Houston
 
 Fort Bend ISD Global Unisource Gulf Coast Community Services Association Habitat for Humanity Harris County Clerk’s Office HISD, Fifth Ward Redevelopment Corporation Houston Area Teacher Center Houston Food Bank Houston GLBT Community Center Houston Independent School District Houston Public Media Interfaith Ministries of Greater Houston 
 League of Women Voters Manna House Food Pantry Mayor's Office of Neighborhoods March of Dimes Mi Familia Vota
 Pride Houston Rice University Spring Branch ISD Star of Hope Swinging for Seniors Texans Together
 Texas Legislature Third Ward Community Cloth United States Congress United Way

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A brief description of successful community stakeholder engagement outcomes from the previous three years:
The Third Annal Mayor's Back to School Fest impacted 13,000 students and their families by supplying school supplies, backpacks, city information, health screenings, immunizations, and social service resources. Once again working in conjunction with the City of Houston, the University of Houston participated in several citywide as well as on-campus events helping support the city’s Citizenship Month initiative. Citizenship Month is a series of community driven events and programs designed to raise awareness of the diversity, cultural experience and citizenry of Houston. The Office of Community and Government Relations took on the role as direct liaison with city officials and attended city-wide events including the luncheon to help launch this year’s initiative. We also worked together with our Student Affairs Division to confirm our student events on campus were recognized as part Citizenship Month and were able to secure an interview for the Daily Cougar with Houston’s First Lady Kathy Hubbard who chairs this cause. The Office of Community and Government Relations spearheaded a UH Day of Giving at the Houston Food Bank. The goal of this project was to offer UH faculty, staff and students a unified opportunity to volunteer their time for a worthy cause. Our goal was to bring together as many UH volunteers as possible in one location. Initially our goal was to host 100 volunteers, but the momentum surrounding this event turned into over 200 of our own representing our Cougar pride in the community. For the 2014 March of Dimes March for Babies campaign, the office of Governmental and Community Relations officially took over the role as UH administrator and liaison with the March of Dimes Houston Chapter, a role previously held by the Division of Student Affairs. During this time our office worked closely with March of Dimes officials as well as on campus personnel such as parking and police overseeing logistics for hosting this event on campus. As part of the official university liaison, our offices took on the responsibility of attending a number of city-wide events and meetings related to the March of Dimes. Houston hosts the largest March of Dimes walk in the nation. Hosting this event on our campus brings together a number of corporate sponsors, community stakeholders vested in the March of Dimes cause. In addition to working closely with March of Dimes organizers, our offices also spearheaded the University of Houston fundraising campaign for the March for Babies. Through our offices we worked closely with department team captains ensuring they have all fundraising details and materials readily available. The campaign runs from January through June and leadership and direction for our efforts are managed through our office during this entire time. In preparation for this campaign our offices hosted a kick-off luncheon specifically for our UH team captains as a way to rally their efforts and help prepare them for the campaign ahead. Our office also maintains direct communication with team captains and the University as a whole to encourage walkers and participation in the walk. This year we added a new element to our tent by welcoming the UH College of Pharmacy who provided over 450 glucose and blood pressure screenings to walkers. This resource allowed participants a quick and easy health screening opportunity as well as a means to showcase the work of our students. UH Pharmacy students also included the use of the “Mega Heart,” an inflatable educational exhibit that allows guest to walk through and learn about the different components of the human heart. The “Mega Heart” was visited by over 3,000 patrons at the March of Dimes Walk. This is a component we will welcome back for next year’s event. Pharmacy students benefit by helping serve the community as part of their field of study and to help prepare them for their career ahead. In celebration of the life of work of activist Cesar Chavez, the Houston Tejano Preservation Society hosted the Cesar Chavez Parade in Houston’s Historic East End. Our office partnered up with a proud alum and owner of a spirited UH van that was used as an entry in the parade. The festive four-wheeler machine provided a spectacular presence of Cougar pride and support to our neighbors in the East End. Working in conjunction with the UH LGBT Resource Center, our offices participated in the 34th Annual Pride Parade, showcasing our Cougar support to the over 70,000 people in attendance at this year’s parade. Pride Houston is one of the city’s largest parades that includes over 160 individual entries consisting of large corporations such as Chase Bank, Shell Oil and Center Point Energy just to name a few. Other entries include non-profit organizations, various elected officials and a number of higher education institutions within the city including Rice University, Houston Community College and Lone Star Community College. Members from the UH LGBT alumni group as well as current students participated in this event. Having our float provided a increased UH representation in a celebrated Houston event.

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The website URL where information about the institution’s community stakeholder engagement framework and activities is available:
Data source(s) and notes about the submission:
List of CLASS Community Partnerships: http://www.uh.edu/class/about-us/community-partnerships/ Year in Review: https://drive.google.com/open?id=0B1q3Vzrf-prXNVk2TkJfSXVFa0k http://www.uh.edu/news-events/stories/2015/March/0318CommunityServiceHonorRoll.php

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