Overall Rating Silver
Overall Score 56.79
Liaison Ryan Chabot
Submission Date April 23, 2024

STARS v2.2

University of Central Florida
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.05 / 1.00 Ryan Chabot
Sustainability Coordinator
Arboretum and Sustainability Initiatives
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
4.96

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Using the People Element platform, https://peopleelement.com/employee-engagement-platform/, UCF IT surveyed the IT community to gauge their engagement across UCF on June 2021, November 2022, and October 2023.

In June 2021, UCF IT sent surveys to 650 IT employees with 448 total responses (68.92% response rate).
In November 2022, UCF IT sent surveys to 581 IT employees with 316 total responses (54.39% response rate).
In October 2023, UCF IT sent surveys to 587 IT employees with 362 total responses (61.67% response rate; total responses for this performance year in relation to all 7,304 employees at UCF were used for the above percent of employees assessed).

UCF IT used People Element's methodology for determining employee satisfaction and engagement. People Element defines employee engagement as "the emotional connection an employee feels toward the organization and its goals". People Element's Engagement Index factors in Connection, Commitment, Advocacy, and Effort.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
In response to the survey results in 2021, UCF IT established an employee engagement committee. This committee consists of volunteers from the IT community across campus who meet twice a month. The committee used the results of the survey to develop initiatives to improve engagement with the aim of seeing an increase in engagement results in subsequent surveys.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.