University of California, Santa Cruz
EN-12: Continuing Education

8-Hour Annual HAZWOPER Refresher: Required annual refresher pertaining to environmental cleanup from hazardous waste or accident.

Hazardous Waste Handling and Awareness Training: This course provides a comprehensive overview of key issues in hazardous materials management. Topics include definitions of hazardous substances and hazardous wastes, types of hazardous materials, storage and transportation issues, waste management - including "minimization", recycling, treatment and disposal methods and alternatives, water and air quality issues, industrial hygiene and public health, emergency response planning, regulatory jurisdictions and interactions, and basic management practices.

Toxic Laws Legislative and Regulatory Update: Students learn about changes in environmental health legislation, regulations, and judicial developments

Toxicology Basics for Biotechnology: This course provides information about the adverse effects resulting from the interaction of chemical agents with living systems.

Financial Statement Analysis: In both the public and private sectors, managers must be skilled at conducting research and analysis to determine if a firm is a good credit risk or a suitable investment, and if it can sustain operations. This course presents financial statements as a set of dynamic instruments used to support management decision making and protect the public interest. Participants learn to create reports and analyze financial statements for common problems affecting valuation, sustainable corporate performance, and bankruptcy forecasting and avoidance.

International Business and the Global Economy: This course will introduce students to international business environment within the global economy. The course will leverage the lessons learned from business economics and will introduce students to non-economic factors influencing an international business in the global economy. The course will draw business insights from various background such as ethics, culture, and political economy.

Business Communications: Strong workplace communication and leadership skills are vital to twenty-first-century success. Professionals who are adept in workplace communications are more attractive for employment, promotable, and effective. This course focuses on key communication and leadership skills vital to success: speaking, listening, storytelling, meeting skills, confidence and influence, professionalism, and more. The eight-week course helps professionals sharpen their workplace communication skills to be more skillful, effective, and powerful.

Applied Organizational Behavior and Coaching: An evidence-based course that demonstrates how to use scientific, applied, hands-on coaching management concepts on a daily basis to maximize employee performance, Applied Organizational Behavior and Coaching helps to increase leadership skills. The course explains how to use scientific principles of behavior management to accurately measure the rate at which organizational and individual performance increases. Areas important to becoming a better performance and leadership coach include understanding how a manager’s daily interactions with employees impact performance, management and employee responsibilities, objectively setting and measuring performance standards that also withstand legal challenge, managing within the law, using emotional intelligence, developing cultural intelligence, and working in international environments. Course material will explain the underpinnings of lean and change processes, and is applicable to profit, non-profit, and governmental organizations.

Human Resource Management, Introduction: Human resource management is a rapidly evolving profession. This seminar provides an in-depth exploration of modern HR and the role it plays in an organization. Designed for those who are new to the field, the course covers HR basics through lectures, class discussions and a team exercise. You will learn the fundamentals of HR functions and specialties, including workforce planning, compensation and benefits, training, talent acquisition, employee relations, and the latest theories in human resources.

Organizational Development and Change, Introduction: Students in this course study the planned, systemic change interventions that increase effectiveness and enhance individual development. In addition to gaining exposure to evidence-based models for effective organizations, students practice the art of navigating through ambiguity. They learn to work with different personality types. In this experiential, interactive course, students engage in group activities and collaborate on a team project, both in and out of the class. Designed for leaders who are charged with bringing about change, this course builds a valuable foundation for managers, human resource professionals, internal and external consultants, and those interested in pursuing a career in this field. It provides an overview of the field of OD, the nature of change, and the role of the OD practitioner.

Effective Performance Management: This course provides an overview of performance management, what it is, its benefits, and how it is applied in most organizations. You will learn how to develop effective performance management systems which involve goal setting, coaching and feedback, motivation, measuring performance against goals, performance appraisals, and employee development. In addition, you will gain an understanding of how employee coaching and leadership development tie in closely with succession planning, by developing high potential employees and identifying successors for senior level positions within an organization. We will also watch and defend a "mock performance appraisal review," listen to two guest speakers discuss new best practices in performance management, and review and implement new and experienced manager training.

Facilitation Skills: This course focuses on how facilitation skills are applied to create and support learning activity designed to improve individual, group, and organizational performance. Participants also learn how these skills can be applied to other organizational needs related to training: effective meetings, team-building efforts, and individual training and development programs. This experiential course gives participants an opportunity to practice facilitation skills and receive feedback on how to improve their performance.

Talent Acquisition 101: Finding good, skilled talent is always a challenge for a company. This challenge is true across all industries and all stages of an organization's development. The solution starts with good, skilled recruiters. This course is a survey of recruiting processes, programs, tactics, strategies, resources and tools.

Leading People Through Change: Students will learn the causes, consequences, and costs of mismanaging change; stages of the change process; fundamental processes in change management; and skills, options, and strategies for harnessing the power of change for employees and their organization. Students will obtain practical resources and develop a personal action plan for leading people through change.

Effective Employee Relations: This course presents legal and practical methods for handling employee relations issues. Special emphasis is given to the 80 percent of job terminations that are on-the-job behavior-related. Topics include employee communications, handling employee complaints, resolving employee conflicts and harassment, coaching managers through employee issues; performance management; voluntary and involuntary terminations; and the impact of mergers and acquisitions.

Principles of Marketing: This course defines the fundamental principles of marketing in the contexts of the corporation, the economy and society. The course emphasizes the role of marketing in shaping and developing new ideas, the factors that affect pricing, channels through which products and services are distributed, elements of wholesaling and retailing, and the strategies, mechanisms and techniques behind advertising, direct sales and other forms of promotion. The impacts of changing lifestyles and international market forces on American buying patterns are analyzed; consumer and organizational buying behaviors are explored; and methods and resources for researching and segmenting markets are detailed.

Marketing Operations 2.0: Tactical Discipline to Strategic Vision: Marketing can be the growth driver, the voice of the customer, and the agent of change in organizations. However, the sad reality is that today's chief marketing officer has an average tenure of just over 26 months, less than half the time of the average CEO. This brief tenure has motivated many marketing leaders to take a short-term and tactical orientation, which has led to marketing having limited scope and influence within many organizations. The inability of marketing to demonstrate its long-term value has, in turn, led to slashed budgets and head-count. The age of the "individual contributor" director is upon us and marketing is no longer a fun job at many companies. This course defines the difference between marketing operations and traditional marketing and covers the best practices necessary to bring discipline to the marketing function so it supports an organization's sales objectives. Marketing operations is an evolving discipline that brings operational discipline and a change management approach to the marketing function. It can transform how we are viewed internally and how we see ourselves. By adding a dedicated marketing operations focus, organizations can leverage process, technology, guidance and metrics to run the marketing function as a profit center and a fully accountable business. By embracing marketing operations, professionals can increase their value and raise their stature within their organizations, while enhancing their job satisfaction and career opportunities.

Creating the Successful Team: In this course for technical and non-technical professionals, students learn to establish high-performance teams by exploring the fundamental principles and characteristics that make them effective. By examining what makes individuals standout, you will better understand how to develop and leverage their contributions to a successful project team. The course focuses on key team development skills—trust building, goal setting, role agreement, and how to sustain commitment for the duration of a successful collaborative project. The course also covers how to design and manage virtual teams. Through participating in a virtual team, you will learn to identify and respond to typical challenges, including group meetings and team decision-making. Concepts learned in the course are applicable to building highly effective strategic and tactical teams at all levels of an organization.

Sustainable Supply Chain Strategies: It can be said that every purchase has hidden social, environmental, and financial impact. What products are today's companies buying and how do they impact future generations? This class will discuss strategies that leading organizations throughout the world employ in their day-to-day procurement decisions. These include the use of products that minimize harm to the environment and human health, as well as purchasing decisions that support local communities and small businesses. All sectors are implementing procurement practices that promote equity and diversity, and require a certain level of performance by suppliers. It is highly recommended that students take "Evolving Role of Supply Chain Manager" as the first course prior to taking this course.

Managing Global Supply Chains: The products that consumers use every day do not reach their local stores by accident. They are produced, assembled, and shipped from all over the world. Knowing how a product reaches its final destination is an important part of supply chain management. This class will cover trends in global supply chains, such as ocean transportation and overseas manufacturing (offshoring). How can we make the best sourcing decisions and how do we ensure supplier performance when they are in another country and time zone?

High Efficiency Switch-mode Power Supply, Design Overview: The power supply is a critical component in any system and has a major impact on overall reliability. Students will gain practical power supply design knowledge and skills relevant to your hardware engineering environment and be able to satisfy actual market and regulatory requirements with practical component implementations.

Low-Power Design of Nano-Scale Digital Circuits: Students will learn low power design approaches and techniques at different levels of abstraction. New design techniques will be introduced to deal with nano circuit designs under excessive leakage and process variations.

DevOps Technologies: DevOps introduces many functional and technical changes in how companies design, develop, and deploy technologies, infrastructures, and applications

Software Quality Assurance and Testing: The requirements for high-quality, reliable, predictable software becomes increasingly necessary as its use continues to grow both generally and in mission- or life-critical environments. As the software industry evolves, the need for qualified engineers trained in the principles, methodologies, techniques and tools of software quality assurance has grown.

Environmental Health and Safety Management: Environmental safety and health professionals must meet specific requirements to acquire and retain certification. UCSC Extension offers courses in environmental safety and health; hazardous materials; hazardous waste; and occupational safety and health that will solidify your certifications and advance your career.

Our environmental safety and health courses offer hands-on skills as well as high-level management techniques to equip you for success at the highest level. We also regularly offer the HAZWOPER and the mandatory one-day update courses.

We reported on courses offered from 2015-2018 due to Covid.