Overall Rating Gold - expired
Overall Score 70.35
Liaison Mo Lovegreen
Submission Date March 2, 2018
Executive Letter Download

STARS v2.1

University of California, Santa Barbara
PA-6: Support for Underrepresented Groups

Status Score Responsible Party
Complete 2.92 / 3.00 Jewel Snavely
Campus Sustainability Coordinator, TGIF Grants Manager
Office of Sustainability
"---" indicates that no data was submitted for this field

Does the institution have a publicly posted non-discrimination statement? :
Yes

The non-discrimination statement, including the website URL where the policy is publicly accessible:

Policies & Procedures

The University of California, in accordance with applicable federal and state laws and University policy, prohibits discrimination against or harassment of any person at the University on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition (cancer-related or genetic characteristics), ancestry, marital status, sexual orientation, citizenship, or age. The University also prohibits sexual harassment. This nondiscrimination policy covers admission, employment, access, and treatment in University programs and activities. The University of California also prohibits employment discrimination based on status as a covered veteran (see VEVRAA below).

EQUAL OPPORTUNITY

Chancellor’s Statement on Fair & Open Academic Environment
https://oeosh.ucsb.edu/eodp/policies/chancellors.statement.on.fair.and.open.academic.environment.pdf

UC Santa Barbara Academic Equal Employment & Affirmative Action Policies
https://oeosh.ucsb.edu/eodp/policies/

UC Santa Barbara Academic Personnel Policies
http://www.ucop.edu/academic-personnel/academic-personnel-policy/

Policies of the Regents
http://regents.universityofcalifornia.edu/governance/policies/

AFFIRMATIVE ACTION
UC Santa Barbara Academic Equal Employment & Affirmative Action Policies
https://oeosh.ucsb.edu/eodp/equal.opportunity.and.affirmative.action/

UC Affirmative Action Guidelines for Recruitment and Retention of Faculty
http://www.ucop.edu/academic-personnel-programs/_files/documents/affirmative.pdf

UC Guidelines for Academic and Staff Affirmative Action Compliance Programs for Minorities & Women, Individuals w/ Disabilities & Covered Veterans
http://policy.ucop.edu/doc/4000378/GdlnsAACompliPgrms

DIVERSITY

Chancellor’s Statement on Diversity
https://oeosh.ucsb.edu/eodp/policies/chancellors.statement.on.diversity.pdf

Chancellor’s Statement on Fair & Open Academic Environment
https://oeosh.ucsb.edu/eodp/policies/chancellors.statement.on.fair.and.open.academic.environment.pdf

UCSB Diversity, Equity & Academic Policy
http://diversity.evc.ucsb.edu/

UC Office of the President Diversity Website
http://diversity.universityofcalifornia.edu/index.html

NON-DISCRIMINATION

Nondiscrimination and Affirmative Action Policy Regarding Academic and Staff Employment
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

UC Staff Personnel Policy 12 – Non-Discrimination in Employment
http://ucnet.universityofcalifornia.edu/

APM – 35 Affirmative Action and Non-Discrimination in Employment
http://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf

University of California Policy on Sexual Violence and Sexual Harassment
http://policy.ucop.edu/doc/4000385/SVSH

Athletics Department Gender Equity Policy
http://grfx.cstv.com/photos/schools/ucsb/genrel/auto_pdf/0910sahandbook.pdf

UC SANTA BARBARA GRIEVANCE POLICIES

General University Policy Regarding Academic Appointees the Faculty Code of Conduct
http://www.ucop.edu/academic-personnel-programs/_files/apm/apm-015.pdf

Faculty Conduct & Administration of Discipline, including the Faculty Code of Conduct
https://senate.ucsb.edu/manual/appendices/appendix_4/campus.procedures.for.enforcement.of.the.faculty.code.of.conduct.pdf

Non-Senate Academic Appointees / Grievances
https://ap.ucsb.edu/policies.and.procedures/red.binder/sections/%5B9_25%5D%20Grievances,%20Non-Senate%20Academic%20Appointees.pdf

University of California – PPSM-70: Complaint Resolution Policy
http://policy.ucop.edu/doc/4010417/PPSM-70

Student Grievance Procedure
http://www.policy.ucsb.edu/policies/policy-docs/student-grievance-proced.pdf

FEDERAL REGULATIONS AND LAWS

Title VII of the Civil Rights Act of 1964
http://www.eeoc.gov/laws/statutes/titlevii.cfm

Executive Order 11246
https://www.dol.gov/ofccp/regs/compliance/ca_11246.htm

Equal Pay Act of 1963
http://www.eeoc.gov/laws/statutes/epa.cfm

Pregnancy Discrimination Act of 1978
http://www.eeoc.gov/laws/statutes/pregnancy.cfm

Title IX, Education Amendment of 1972
http://www.dol.gov/oasam/regs/statutes/titleix.htm

Section 501 and 505 of the Rehabilitation Act of 1973, amended
http://www.eeoc.gov/laws/statutes/rehab.cfm

The Vietnam Era Veterans' Readjustment Assistance Action of 1974
https://www.dol.gov/ofccp/regs/compliance/vevraa.htm

Americans w/ Disabilities Act of 1990
http://www.ada.gov/

Section 102 and 103 of the Civil Rights Act of 1991
http://www.eeoc.gov/laws/statutes/cra-1991.cfm

Genetic Information Nondiscrimination Act of 2008
http://www.eeoc.gov/laws/statutes/gina.cfm

STATE REGULATIONS AND LAWS

California Fair Employment and Housing Act of 1959
https://www.dfeh.ca.gov/legal-records-and-reports/laws-and-regulations/

Proposition 209
http://www.ucop.edu/general-counsel/guidance/enhancing-diversity-at-uc.html


Does the institution have a discrimination response protocol or committee (sometimes called a bias response team) to respond to and support those who have experienced or witnessed a bias incident, act of discrimination or hate crime?:
Yes

A brief description of the institution’s discrimination response protocol or team (including examples of actions taken during the previous three years):

We have many departments and teams that fill the role of a bias response team. This resources list is a good tool to start with: http://judicialaffairs.sa.ucsb.edu/CMSMedia/Documents/Resources%20for%20Impacted%20Parties%20of%20a%20Hate-%20or%20Bias-Incident.FINAL.docx.

In the event that a hate crime or incident does occur, there is also a Hate Incident Response Coordinator who serves as the campus reporting point, and can work with the victim(s) in coordinating a response. Housing and Residential Services also offers these resources for bias response: http://www.housing.ucsb.edu/judicial-affairs/bias-response
Additionally, the Campus has a Threat Management Team, that can respond to concerns expressed by members of the campus community when dealing with intimidating, threatening, or potentially violent behavior. (http://www.tmt.ucsb.edu/)

The following grievance policies and procedures can be used to address acts of discrimination:
UC Santa Barbara Grievance Policies

• General University Policy Regarding Academic Appointees the Faculty Code of Conduct
http://www.ucop.edu/academic-personnel-programs/_files/apm/apm-015.pdf

• Faculty Conduct & Administration of Discipline, including the Faculty Code of Conduct
https://senate.ucsb.edu/manual/appendices/appendix_4/campus.procedures.for.enforcement.of.the.faculty.code.of.conduct.pdf

• Non-Senate Academic Appointees / Grievances
https://ap.ucsb.edu/policies.and.procedures/red.binder/sections/%5B9_25%5D%20Grievances,%20Non-Senate%20Academic%20Appointees.pdf

• University of California – PPSM-70: Complaint Resolution Policy
http://policy.ucop.edu/doc/4010417/PPSM-70

• Student Grievance Procedure
http://www.policy.ucsb.edu/policies/policy-docs/student-grievance-proced.pdf


Does the institution have programs specifically designed to recruit students from underrepresented groups?:
Yes

Does the institution have programs specifically designed to recruit staff from underrepresented groups?:
No

Does the institution have programs specifically designed to recruit faculty from underrepresented groups?:
Yes

A brief description of the institution’s programs to recruit students, staff and/or faculty from underrepresented groups:

Program designed to recruit students:

Early Academic Outreach (EAO) assists high-achieving and high-potential first generation, and low-income students to attain high academic standards and provide the necessary academic support to matriculate into the University of California system. Through collaborative efforts with other pre-college programs, EAO also provides students, their families, and communities with the necessary resources to increase eligibility, applications, and enrollments in post-secondary education.

The Educational Opportunity Program (EOP) offers academic and other support services to low-income and first generation college students. EOP provides guidance through the admission and enrollment process and supports EOP students through graduation with services such as academic and personal advising, cultural programming, academic support groups, orientation and summer bridge programs, peer advising, and career counseling. Also, see Summer Transitional Enrichment Program (STEP) above.

Programs designed to recruit faculty:

Faculty Enrichment Program
This Program provides financial inducements to encourage academic department to recruit faculty candidates who are engaged in research that advances the understanding of issues such as race, ethnicity, gender, and multiculturalism, or to recruit faculty candidates who have demonstrated a commitment to issues of social, education, or economic disadvantage in other activities, thereby helping to foster a more welcoming campus for diversity. Faculty candidates who may qualify for this program may likely belong to historically underrepresented populations, thus helping the campus reach specific campus compliance goals in the faculty job groups.

University of California President’s Postdoctoral Fellowship Program
The University of California President’s Postdoctoral Fellowship Program was established in 1984 to encourage outstanding women and minority Ph.D. recipients to pursue academic careers at the University of California. The current program offers postdoctoral research fellowships, professional development and faculty mentoring to outstanding scholars in all fields whose research, teaching, and service will contribute to diversity and equal opportunity at UC.


Does the institution have mentoring, counseling, peer support, academic support, or other programs to support students from underrepresented groups on campus?:
Yes

Does the institution have mentoring, counseling, peer support or other programs to support staff from underrepresented groups on campus?:
Yes

Does the institution have mentoring, counseling, peer support or other programs to support faculty from underrepresented groups on campus?:
Yes

A brief description of the institution’s programs to support students, staff and/or faculty from underrepresented groups:

Diversity Resources - Administrative Office Information
http://diversity.evc.ucsb.edu/resources/administrative.offices/

UCSB's many administrative offices generally incorporate diversity efforts into their short- and long-term planning and their everyday work. The following are examples of offices or departments that provide programs and services for specific populations or whose work is focused particularly on diversity efforts.

Graduate Division
http://www.graddiv.ucsb.edu
The Graduate Division's mission is to ensure UCSB's intellectual vitality by attracting the brightest, most talented and diverse community of scholars to our graduate programs. The division works to retain these students by promoting academic excellence in graduate degree programs, fostering a diverse and inclusive graduate community, and cultivating a campus environment that is intellectually challenging and socially supportive.

In support of this mission, Graduate Division staff members and division sponsors attend recruitment events designed for populations who are underrepresented in graduate education. Graduate Division staff also administer the Summer Doctoral Research Institute (SDRI) where recently admitted students receive hands-on mentoring and research or lab experience and attend workshops on writing, funding resources, academics, and campus community. Graduate Division staff also monitor the performance and progress of students, following up as necessary to connect them with appropriate support resources. The Graduate Student Resource Center (GSRC) acts as the hub of the various units and activities within the Graduate Division, including housing graduate peer advisors who conduct workshops, provide written communications, and hold office hours for students in four distinct areas: diversity and outreach, academic services, funding support, and academic writing.

Additionally, the Graduate Division administers a National Science Foundation-AGEP grant that provides funding to support recruitment and retention of underrepresented minority students in the fields of science, technology, engineering, and mathematics (STEM). In addition to partnering with other campus academic preparation and support units, the Graduate Division collaborates with the Center for Science and Engineering Partnerships (part of the California NanoSystems Institute) in both the administration of the University of California Leadership and Excellence through Advanced Degrees (UC LEADS) program and in support of the Professional Development for Graduate Students (PDGS) program. UC LEADS is designed to identify undergraduate students with the potential to succeed in the STEM disciplines but who have experienced situations or conditions that have adversely impacted their advancement in their field of study. PDGS, particularly supportive of those who are underrepresented in the STEM disciplines, provides a series of workshops designed to enhance students' proficiency in personal and professional skills critical for academic and career success.

Office of the Associate Vice Chancellor for Diversity, Equity, and Academic Policy
http://diversity.evc.ucsb.edu
This office has oversight of all academic policies and campus review processes for new academic programs, academic units, research units, and new degree programs. It oversees the campus Program Review process. It is responsible for the administration of campus faculty enrichment programs, including diversity incentive recruitment funding, the President's Postdoctoral Recruitment Program, the Faculty Career Development Awards, the UC Regents' Humanities and Junior Faculty Awards, and the Faculty Fellows Program. The office has oversight of the Career Equity Review process and survey process to identify and rectify inequities in faculty compensation. This office also oversees the Bright Horizons Back-Up Care Advantage Program. Assistant and Associate Professors are eligible to register for back-up child care and elder care service for a small co-payment. This program is subsidized by the Office of the Executive Vice Chancellor.

The Office of Education Partnerships (OEP)
https://oep.ucsb.edu/
The Office of Education Partnerships works to increase the college-going rates of low-income students and those who will be the first in their families to pursue higher education.

Office of Equal Opportunity & Sexual Harassment/Title IX Compliance
http://www.oeosh.ucsb.edu
The Office of Equal Opportunity & Sexual Harassment / Title IX Compliance (OEOSH/TC) is the campus office responsible for the University's compliance with federal and state laws and University policies and procedures regarding discrimination, retaliation, and sexual harassment for students, staff, and faculty. OEOSH/TC works to promote and integrate the principles of equal opportunity, affirmative action, nondiscrimination, and excellence through diversity on campus.

Campus Advocacy Resources & Education
http://wgse.sa.ucsb.edu/care/home
The CARE: Campus Advocacy, Resources & Education office at UCSB provides confidential advocacy and support to students, staff and faculty impacted by sexual assault, dating/domestic violence and stalking. CARE also works collaboratively with students, faculty and staff to educate the campus community about the vital role that each of us has in ending interpersonal violence at UCSB.

The following are examples of programs offered for Staff and Faculty that help to support members of underrepresented groups.

Faculty Career Development Award
The FCDA program is specifically geared toward non-tenured faculty who, because of the nature of their position or their role in campus affairs, have encountered significant obstacles in pursuit of their research, creative work, teaching, service, or mentoring obligations, or who have made unusually time-consuming efforts in helping to achieve campus diversity. The FCDA program is also intended to support these faculty in helping the campus in meeting the goals of academic excellence and faculty diversity by ultimately contributing to the recruitment and retention of quality faculty.

Dilling Yang Staff Scholarship Awards
This program, which is named in honor of the wife of Chancellor Henry Yang, provides scholarships of up to $200 to non-probationary career employees who earn less than $3,800 per month and who wish to enroll in courses, training and other learning opportunities available through UC Santa Barbara (including conferences, certificate programs and extension courses).

Management Skills Assessment Program
The Management Skills Assessment Program is a UC system wide management development program targeted at career employees who are full supervisors, entry-level managers or professional staff members. The program gives participants the opportunity to demonstrate their management skills and receive feedback on their performance from University managers. The program takes place over four days at Lake Arrowhead Conference Center.

Business Officer Institute
The Business Officer Institute is a UC system wide training program for business officers at each of the ten UC campuses. The goal of the Institute is to prepare business officers to make good decisions within the complex university environment. The participants learn from senior UC managers in a conference setting. The program offers 2-3 sessions each year. The Human Resources Department will monitor the selection process for this program to ensure that women and minority applicants are fully considered.

Professional Women’s Association Annual Conference
This program, which is cosponsored by the Chancellor and Executive Vice Chancellor’s Office, the Equal Opportunity & Discrimination Prevention Office, and many other campus units, provides a wide range of workshops for women staff.

Supervisory Certificate Program
Participants develop supervision skills including leadership, employee selection and evaluation, diversity, conflict management, communication skills, delegation, team building and change. This training is also offered to non-supervisory staff which tends to have a higher representation of women and minorities.

Development and Training – Courses and Programs
The University offers an array of classes, certificate programs, seminars and workshops designed to meet staff personnel training needs, improve on-the-job skills, and enhance career opportunities.

The following are examples of programs offered for Undergraduate Students that help to support members of underrepresented groups.

The Black Resource Committee
The Black Resource Committee (BRC) is a campus-wide task force that complements the Black Student Union (BSU) by organizing faculty, senior administrators, staff, undergraduate and graduate student committee members to identify opportunities and institutional deficits regarding enrollment, retention, and graduation for Black students and improving campus culture.

Disabled Students Program
The focus of the Disabled Students Program (DSP)’s mission is to ensure full participation and equal access to all educational activities and classes at UCSB, and to facilitate student success for students with disabilities.

Dream Scholars / Undocumented Students Services
UC Santa Barbara is committed to fostering a safe and supportive environment for students of diverse backgrounds including our Dream Scholars – undocumented students at UCSB. The University strives to develop an awareness and understanding of the experiences of undocumented students (while maintaining the confidentiality of individual students) and to develop campus responses and processes to address their needs related to persistence, retention, and graduation.

Early Academic Outreach Program (EAOP)
EAOP is the University of California's largest academic preparation program. EAOP helps students at undeserved schools prepare for college and the workforce, complete all UC/CSU admission requirements, and apply for college and financial aid.

The Orfalea Family Children's Center (located on West Campus) & the University Children's Center
They are committed to striving for the highest possible standards in early care and education programs and, in so doing, supporting the children, families, students and ECE professionals of UCSB. University affiliation motivates us to be leaders in early care and education through direct service to families enrolled and as a valuable resource for the greater UCSB and surrounding community.

Educational Opportunity Program (EOP)
The EOP is committed to providing a support and information base that validates each student's experience and nurtures a sense of participation, belonging and empowerment. Through mentorship, academic programs, one-to-one counseling/advising, campus student support service referrals and social/cultural programming, we strive to maximize a student's involvement and success in the campus academic community. In addition to assisting students through to graduation, EOP helps motivate and inform students to utilize services to enhance their preparation for the job market and/or graduate/professional school admission. EOP focuses on serving those who are income eligible and first-generation undergraduates.

Guardian Scholars Program
The UCSB Guardian Scholars Program supports the academic and personal success of students who have been part of the foster care system. Program services include academic support, enrichment services, student advocacy, career guidance, peer networking, housing assistance and financial aid advising.

MultiCultural Center
In 1987, UCSB students of color, who were then severely underrepresented at the University demanded the creation of a hospitable and safe space for their use. Such a space was intended to facilitate the retention and recruitment of students of color and to combat institutional racism and ethnocentrism. These aims were to be realized in part through educational programming, which would promote changes in attitudes and behaviors throughout the campus community.

UCSB Sexual & Gender Diversity Center
The center aims to create a vibrant and engaging environment through social and educational programming, volunteer and leadership opportunities, a comfortable and welcoming social and study space and professional and student staff members for support and advocacy. The RCSGD hopes that all LGBTQ students can thrive at UCSB, feeling safe, affirmed and valued on campus.

The Non-traditional Student Resource Center
UCSB is committed to serving all students coming from diverse backgrounds and life situations, including those who took time off before going to school, are transferring at an age older than most students, have families, or are re-entering. The Non-Traditional Student Resource Center provides a community space for students whose life experiences may differ from traditional students.

UCSB Veteran & Military Services
Navigating the various university, state and federal programs, rules and regulations can be a headache. We are here to alleviate the pain by providing top-notch customer service to all veterans, service members and their families during every step of their journey here at UCSB.

UC Santa Barbara Women’s Center
The Women’s Center is the primary organization on campus dedicated to providing education on women’s issues, feminism, healthy masculinities, and gender and social equity. In addition, we serve as a conduit for many other women’s and social justice organizations, and a site for mentorship and external educational programs. Our space and programs are available to all individuals of all genders interested in understanding how gender shapes our social world, and how we can work to eliminate all forms of gender-based oppression.


Does the institution have training and development programs, teaching fellowships and/or other programs that specifically aim to support and prepare students from underrepresented groups for careers as faculty members?:
Yes

A brief description of the institution’s programs to support and prepare students from underrepresented groups for careers as faculty members:

UCSB has many opportunities for underrepresented undergraduate students to receive help and encouragement to enter graduate school, including The McNair Scholars Program at UCSB (part of the federal TRIO program) and The NSF (Alliance for Graduate Education). UCSB also has many programs for underrepresented graduate students to receive financial and academic help to finish their degrees and continue their work in academia, including UCSB DIGSSS (Diversity Initiative for Graduate Studies in the Social Sciences) and The UC President’s Postdoctoral Fellowship Program.

Additional activities include:

PIPELINE FOR GRADUATE STUDENTS:

Women in Science and Technology House: A particularly effective program for nurturing women interested in the sciences is the institution of a theme residence, the Women in Science and Technology House. The Women in Science and Technology House is designed to help women students achieve success in their science and technology courses by sponsoring workshops, talks, and review sessions with faculty, particularly women faculty. 2004-05 was the first year of its existence at UCSB, and, from the reports students presented at the end of the year, it has proven to be a very successful initiative. The Women in Science and Technology House has a Coordinating Board composed of faculty and staff members involved in women’s issues on campus, such as the Director of the Women’s Center and the Lead Academic Advisor from the College of Engineering.

Women in Physics is a group of graduate students, faculty members, post-docs, and undergraduates in the UCSB Physics Department dedicated to creating a sense of community in the department. http://web.physics.ucsb.edu/~Women/applying.html

Women in Science and Engineering, WiSE, is comprised primarily of female UCSB graduate and undergraduate students, researchers, and faculty. WiSE recognizes the achievements and promotes the advancement of women and girls in science and engineering careers, especially within higher education. http://www.wise.ucsb.edu/

Additional Graduate Student Organizations: American Indian Graduate Student Alliance (AIGSA); Asian Pacific American Graduate Students (APAGS); Black Graduate Student Association; and the Feminist Graduate Student Organization.
Society for the Advancement of Chicanos & Native Americans in Science (SACNAS), UCSB Chapter: http://www.ucsbsacnas.org/

PIPELINE FOR FACULTY:

For the past twenty years, UCSB has sponsored the Dissertation Fellowships for Women and Underrepresented Minorities. At present, these Dissertation Fellowships continue to be granted as follows: two Dissertation Fellowships for Women in the Department of Women’s Studies and two Dissertation Fellowships for the Department of Black Studies.

McNair Scholarship Program:
http://mcnair.ucsb.edu/
The McNair Scholars Program prepares qualified undergraduates for entrance to a PhD program in all fields of study. The goals of the program are to increase the number of first-generation, low-income and/or underrepresented students in PhD programs, and ultimately, to diversify the faculty in colleges and universities across the country.

The UC President’s Postdoctoral Fellowship Program:
http://ppfp.ucop.edu/info/
The University of California President's Postdoctoral Fellowship Program was established in 1984 to encourage outstanding women and minority PhD recipients to pursue academic careers at the University of California. The current program offers postdoctoral research fellowships and faculty mentoring to outstanding scholars in all fields whose research, teaching, and service will contribute to diversity and equal opportunity at the University of California. These contributions may include public service addressing the needs of our increasingly diverse society, efforts to advance equitable access to higher education for women and minorities, or research focusing on under-served populations or understanding issues of racial or gender inequalities. The program is seeking applicants with the potential to bring to their academic careers the critical perspective that comes from their non-traditional educational background or understanding of the experiences of members of groups historically underrepresented in higher education.

Faculty Career Development Award (FCDA)
https://ap.ucsb.edu/resources.for.academic.employees/awards/
The FCDA is a program for non-tenured faculty who, because of the nature of their position or their role in campus affairs, have encountered significant obstacles in pursuit of their research, creative work, teaching, service, or mentoring obligations, or who have made unusually time-consuming efforts in helping to achieve campus diversity.

The purpose of the program is to help junior faculty members develop a substantial record in research necessary for advancement to tenure. Non-tenured faculty members are eligible for a maximum of two awards in different years. An applicant who receives tenure or security of employment during the award period is no longer eligible. Past recipients of the FCDA must submit a report of the work accomplished in order to be considered for a new award.
Eligibility: Assistant Professors and Lecturers PSOE.
Award: Up to $7,500 is available in course replacement funds or summer research salary.


Does the institution produce a publicly accessible inventory of gender-neutral bathrooms on campus?:
Yes

Does the institution offer housing options to accommodate the special needs of transgender and transitioning students?:
---

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
---

Please note that many of the above resources are designed to support students, staff, and faculty (rather than just one of the three groups). This is only a sampling of the support services and programs available.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.