|Submission Date||March 2, 2018|
University of California, San Diego
PA-12: Assessing Employee Satisfaction
Sr Dir/Org Assessments Strat
Operational Strategic Initiatives
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The UC San Diego Staff@Work Survey™ annually asks staff (both represented and not-represented) to contribute their anonymous feedback about perceptions of their workplace. The survey is the first of its kind in the UC System.
The survey has been statistically validated to measure 6 key dimensions concerning:
Satisfaction with the university
Department mission and goals
Department diversity and climate
An additional 24 items ask respondents to indicate whether or not they have experienced any of a set of negative interpersonal behaviors, including behavior related to their race/ethnicity or gender. People are also provided with items allowing them to self-identify their ethnicity, gender, sexual orientation, and other demographic categories.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Survey results are assessed and incorporated into department business plans for action. For example, employee recognition, improved communication, and heightening employee engagement have all been a focus of actions plans during the last three years.
A list of actions taken by departments in response to 2016 survey results is online: https://blink.ucsd.edu/sponsor/OSI/opa/saw/index.html
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission: