| Overall Rating | Reporter - expired |
|---|---|
| Overall Score | |
| Liaison | Carrie Metzgar |
| Submission Date | March 2, 2018 |
| Executive Letter | Download |
University of California, San Diego
PA-12: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
Reporter |
Angela
Song Sr Dir/Org Assessments Strat Operational Strategic Initiatives |
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
63
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The UC San Diego Staff@Work Survey™ annually asks staff (both represented and not-represented) to contribute their anonymous feedback about perceptions of their workplace. The survey is the first of its kind in the UC System.
The survey has been statistically validated to measure 6 key dimensions concerning:
Satisfaction with the university
Department mission and goals
Department diversity and climate
Department effectiveness
Supervisor effectiveness
Employee effectiveness
An additional 24 items ask respondents to indicate whether or not they have experienced any of a set of negative interpersonal behaviors, including behavior related to their race/ethnicity or gender. People are also provided with items allowing them to self-identify their ethnicity, gender, sexual orientation, and other demographic categories.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Survey results are assessed and incorporated into department business plans for action. For example, employee recognition, improved communication, and heightening employee engagement have all been a focus of actions plans during the last three years.
A list of actions taken by departments in response to 2016 survey results is online: https://blink.ucsd.edu/sponsor/OSI/opa/saw/index.html
Optional Fields
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.