Overall Rating Gold - expired
Overall Score 70.10
Liaison Francis Mitalo
Submission Date March 5, 2021

STARS v2.2

University of California, Riverside
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Fortino Morales
Sustainability Officer
Office of Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
In 2019, Willis Towers Watson conducted surveys UC wide. A report for UC Riverside was compiled from that data set with a total of 488 participants out of a headcount of staff personnel of 5,126. 3,025 Staff Personnel are assessed out of a total of 4,866 employees. https://staffassembly.ucr.edu/document/ucriverside-engagement-survey-2019 The Faculty Climate Survey was administered to all faculty members. https://senate.ucr.edu/agenda/2019-20/5-26-2020/13.B.%20CFW%20Faculty%20Campus%20Climate%20Report-2020.pdf The union employees are included here because the UC receives feedback from their union representatives through the collective bargaining process. https://hr.ucr.edu/front/employee-and-labor-relations/collective-bargaining

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The survey is jointly sponsored by UC Human Resources and the Council of UC Staff Assemblies (CUCSA). At the Riverside campus, HR & CUCSA have identified the most significant drivers of satisfaction, and have an action plan to address each of the critical issues. The Chancellor's Office responded to the survey by bringing together a Task Force on Staff Engagement, who reviewed the report and worked with staff to come up with recommendations and develop a plan for how to improve on the items of concern. Read more on the Task Force, its structure, and recommendations here: https://chancellor.ucr.edu/task-force-staff-engagement The UCR Academic Senate Committee on faculty welfare is the body that would work with the campus to evaluate initiatives to address concerns raised by the evaluation. https://senate.ucr.edu/agenda/2019-20/5-26-2020/13.B.%20CFW%20Faculty%20Campus%20Climate%20Report-2020.pdf The union's collective bargaining process addressed issues raised. https://hr.ucr.edu/front/employee-and-labor-relations/collective-bargaining

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
Credit prepared by Michelle Baron and revised by Chelsea Lee.

Credit prepared by Michelle Baron and revised by Chelsea Lee.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.